.metricGrid{grid-template-columns:repeat(4,minmax(140px,1fr));gap:12px;display:grid}.customerJourneyMetrics{grid-template-columns:minmax(0,1fr);align-items:stretch}.journeyDeadlineCard{border:2px solid color-mix(in srgb, var(--danger) 68%, var(--border));box-shadow:0 10px 28px color-mix(in srgb, var(--danger) 14%, transparent);grid-template-columns:minmax(310px,1fr) minmax(300px,1fr);padding:0;overflow:hidden}.journeyDeadlineCard>div{align-content:center;gap:10px;padding:20px 22px;display:grid}.journeyDeadlineCard strong{letter-spacing:-.025em}.journeyCardLabel{letter-spacing:.11em;text-transform:uppercase;font-size:.72rem;font-weight:800;color:var(--danger)!important}.journeyTimerSection{background:color-mix(in srgb, var(--danger-soft) 72%, var(--surface))}.journeyCountdown{grid-template-columns:repeat(4,minmax(58px,1fr));gap:8px;display:grid}.journeyCountdown>div{border:2px solid color-mix(in srgb, var(--danger) 42%, var(--border));background:var(--surface);text-align:center;border-radius:11px;gap:5px;min-width:0;padding:14px 8px;display:grid}.journeyCountdown strong{color:var(--danger);font:850 clamp(1.75rem, 3.2vw, 2.65rem)/.95 var(--font-mono);letter-spacing:-.08em}.journeyCountdown span{text-transform:uppercase;letter-spacing:.07em;font-size:.64rem;font-weight:750;color:var(--danger)!important}.journeyTimerSection time{color:var(--danger);font-size:.76rem;font-weight:700}.journeyCurrentStep{border-left:1px solid var(--border);background:var(--surface-inset)}.journeyCurrentStep>strong{font-size:1.05rem}.journeyNextStepDisclosure{border:1px solid var(--border);background:var(--surface);border-radius:12px;margin-top:6px;overflow:hidden}.journeyNextStepDisclosure summary{cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:12px 14px;list-style:none;display:flex}.journeyNextStepDisclosure summary::-webkit-details-marker{display:none}.journeyNextStepDisclosure summary>span{gap:3px;display:grid}.journeyNextStepDisclosure summary small{color:var(--text-muted);letter-spacing:.09em;text-transform:uppercase;font-size:.65rem;font-weight:800}.journeyNextStepDisclosure summary strong{font-size:.88rem}.journeyNextStepDisclosure summary b{color:var(--danger);font-size:1.1rem;transition:transform .18s}.journeyNextStepDisclosure[open] summary b{transform:rotate(180deg)}.journeyNextStepDisclosure>div{border-top:1px solid var(--border);gap:8px;padding:0 14px 14px;display:grid}.journeyNextStepDisclosure>div p:first-child{padding-top:12px}.journeyNextStepDisclosure .journeyNextStepWarning{color:var(--danger);font-size:.78rem;font-weight:800;line-height:1.45}.journeyDeadlineCard p{color:var(--text-muted);margin:0;font-size:.78rem;line-height:1.55}.journeyDeadlineCard.expired{border-color:color-mix(in srgb, var(--danger) 30%, var(--border))}.journeyDeadlineCard.expired .journeyCountdown>div{border-color:color-mix(in srgb, var(--danger) 24%, var(--border));background:var(--danger-soft)}.journeyAgreementCard{border-width:1px;border-color:color-mix(in srgb, var(--success) 28%, var(--border));background:var(--success-soft);box-shadow:var(--shadow-sm);grid-template-columns:1fr}.journeyAgreementCard .journeyCardLabel{color:var(--success)!important}.journeyAgreementCard .journeyAgreementTitle{color:var(--text);font-size:1rem;font-weight:800}.customerCaseVideoPanel{border:1px solid var(--border);border-radius:var(--radius-xl);background:var(--surface-raised);box-shadow:var(--shadow-sm);margin-top:16px;padding:clamp(18px,2.5vw,24px)}.customerJourneyMetrics>.customerCaseVideoPanel,.customerJourneyMetrics>.collectionJourneyPanel{margin-top:0}.customerCaseVideoHeading{margin-bottom:16px}.customerCaseVideoHeading h2{letter-spacing:-.035em;margin:4px 0 0;font-size:clamp(1.2rem,2.4vw,1.55rem)}.customerCaseVideoFrame{aspect-ratio:16/9;background:#081512;border-radius:14px;width:100%;position:relative;overflow:hidden}.customerCaseVideoFrame iframe{border:0;width:100%;height:100%;position:absolute;inset:0}.collectionJourneyPanel{z-index:2;border:1px solid var(--border);border-radius:var(--radius-xl);background:var(--surface-raised);box-shadow:var(--shadow-sm);margin-top:16px;padding:clamp(20px,3vw,28px);position:relative}.collectionJourneyHeading{grid-template-columns:minmax(220px,.75fr) minmax(300px,1.25fr);align-items:end;gap:28px;margin-bottom:26px;display:grid}.collectionJourneyHeading h2{letter-spacing:-.04em;margin:5px 0 0;font-size:clamp(1.35rem,2.5vw,1.8rem)}.collectionJourneyHeading>p{max-width:620px;color:var(--text-muted);margin:0;font-size:.84rem;line-height:1.55}.collectionJourneyTimeline{grid-template-columns:repeat(6,minmax(0,1fr));margin:0;padding:0;list-style:none;display:grid}.collectionJourneyStep{text-align:center;align-content:start;justify-items:center;gap:11px;min-width:0;display:grid;position:relative}.collectionJourneyStep:hover,.collectionJourneyStep:focus-within{z-index:100}.collectionJourneyStep:not(:last-child):after{content:"";z-index:0;background:var(--border-strong);border-radius:999px;width:calc(100% - 72px);height:4px;position:absolute;top:34px;left:calc(50% + 36px)}.collectionJourneyStep.complete:not(:last-child):after{background:var(--success)}.journeyStepCircle{z-index:1;border:3px solid var(--border-strong);width:70px;height:70px;color:var(--text-muted);background:var(--surface);box-shadow:0 0 0 6px var(--surface-raised);border-radius:50%;place-content:center;gap:0;display:grid;position:relative}.journeyStepCircle span{letter-spacing:.08em;text-transform:uppercase;font-size:.58rem;font-weight:750;line-height:1}.journeyStepCircle strong{font:800 1.35rem/1 var(--font-mono)}.collectionJourneyStep.current .journeyStepCircle{color:#fff;border-color:var(--danger);background:var(--danger);box-shadow:0 0 0 6px var(--danger-soft), 0 7px 18px color-mix(in srgb, var(--danger) 28%, transparent)}.collectionJourneyStep.complete .journeyStepCircle{color:var(--success);border-color:var(--success);background:var(--success-soft)}.journeyStepCopy{justify-content:center;align-items:center;gap:5px;min-width:0;display:flex;position:relative}.journeyStepCopy>strong{max-width:118px;font-size:.7rem;line-height:1.3}.collectionJourneyStep.current .journeyStepCopy>strong{color:var(--danger)}.journeyStepInfo{z-index:101;border:1px solid var(--border);width:27px;height:27px;color:var(--primary);background:var(--surface);cursor:pointer;border-radius:50%;place-items:center;padding:0;transition:border-color .14s,background-color .14s,transform .14s;display:grid;position:relative}.journeyStepInfo:hover,.journeyStepInfo:focus-visible,.journeyStepInfo.isOpen{border-color:var(--primary);background:var(--primary-soft);transform:translateY(-1px)}.journeyStepInfo [role=tooltip]{z-index:999;border:1px solid color-mix(in srgb, var(--primary) 32%, var(--border));width:250px;color:var(--text);background:var(--surface-raised);box-shadow:var(--shadow-md);text-align:left;opacity:0;pointer-events:none;border-radius:10px;padding:12px 13px;font-size:.74rem;font-weight:500;line-height:1.5;transition:opacity .14s,transform .14s;position:absolute;bottom:calc(100% + 11px);left:50%;transform:translate(-50%,5px)}.collectionJourneyStep:first-child .journeyStepInfo [role=tooltip]{left:0;transform:translateY(5px)}.collectionJourneyStep:last-child .journeyStepInfo [role=tooltip]{left:auto;right:0;transform:translateY(5px)}.journeyStepInfo:hover [role=tooltip],.journeyStepInfo:focus [role=tooltip],.journeyStepInfo.isOpen [role=tooltip]{opacity:1;transform:translate(-50%)}.collectionJourneyStep:first-child .journeyStepInfo:hover [role=tooltip],.collectionJourneyStep:first-child .journeyStepInfo:focus [role=tooltip],.collectionJourneyStep:first-child .journeyStepInfo.isOpen [role=tooltip],.collectionJourneyStep:last-child .journeyStepInfo:hover [role=tooltip],.collectionJourneyStep:last-child .journeyStepInfo:focus [role=tooltip],.collectionJourneyStep:last-child .journeyStepInfo.isOpen [role=tooltip]{transform:translate(0)}.customerQuickActions{border:1px solid var(--border);border-radius:var(--radius-xl);background:var(--surface-raised);box-shadow:var(--shadow-md);margin-top:16px;padding:clamp(22px,3.5vw,34px)}.customerQuickActionsHeading{grid-template-columns:minmax(280px,.9fr) minmax(300px,1.1fr);align-items:end;gap:32px;margin-bottom:24px;display:grid}.customerQuickActionsHeading h2{letter-spacing:-.045em;max-width:500px;margin:5px 0 0;font-size:clamp(1.55rem,3vw,2.15rem);line-height:1.08}.customerQuickActionsHeading>p{max-width:650px;color:var(--text-muted);margin:0;font-size:.92rem;line-height:1.65}.customerQuickActionGrid{grid-template-columns:repeat(12,minmax(0,1fr));gap:12px;display:grid}.customerQuickAction{border:1px solid var(--border);min-height:148px;color:var(--text);background:var(--surface-inset);border-radius:14px;align-content:start;gap:10px;padding:clamp(18px,2.5vw,26px);text-decoration:none;transition:transform .14s,border-color .14s,background-color .14s,box-shadow .14s;display:grid}.customerQuickAction strong{letter-spacing:-.025em;font-size:clamp(1rem,2vw,1.24rem);line-height:1.2}.customerQuickAction .customerActionDescription{color:inherit;opacity:.78;font-size:.8rem;line-height:1.5}.customerActionBadge{letter-spacing:.045em;text-transform:uppercase;border-radius:999px;justify-self:start;padding:5px 8px;font-size:.64rem;font-weight:800;line-height:1}.customerActionCta{margin-top:auto;padding-top:6px;font-size:.79rem;font-weight:800;line-height:1.3}.customerActionCta b{margin-left:4px;font-size:1rem;transition:margin-left .14s}.customerQuickAction:hover .customerActionCta b,.customerQuickAction:focus-visible .customerActionCta b{margin-left:8px}.customerQuickAction:hover,.customerQuickAction:focus-visible{border-color:color-mix(in srgb, var(--primary) 52%, var(--border));background:var(--primary-soft);box-shadow:0 8px 18px color-mix(in srgb, var(--primary) 12%, transparent);transform:translateY(-2px)}.customerQuickAction.settlementAction{min-height:210px;color:var(--sidebar-text);border:1px solid color-mix(in srgb, var(--sidebar-accent) 55%, var(--sidebar-bg));border-left:6px solid var(--sidebar-accent);background:var(--sidebar-bg);grid-column:span 7;box-shadow:0 14px 30px #07120f29}.settlementAction .customerActionBadge{color:var(--sidebar-bg);background:var(--sidebar-accent)}.settlementAction .customerActionCta{color:var(--sidebar-accent)}.customerQuickAction.settlementAction:hover,.customerQuickAction.settlementAction:focus-visible{color:var(--sidebar-text);border-color:var(--sidebar-accent);background:var(--sidebar-hover);box-shadow:0 18px 36px #07120f38}.customerQuickAction.repaymentAction{border:2px solid color-mix(in srgb, var(--primary) 55%, var(--border));background:var(--primary-soft);grid-column:span 5;min-height:210px}.repaymentAction .customerActionBadge{color:var(--primary);background:var(--surface)}.repaymentAction .customerActionCta{color:var(--primary)}.customerQuickAction.supportAction{grid-column:span 6;min-height:132px}.supportAction .customerActionCta{color:var(--primary)}.customerQuickAction.agreementAction{border-top:3px solid var(--primary);background:var(--surface);grid-column:span 3;min-height:156px}.customerQuickAction.agreementAction.paymentAction{color:var(--sidebar-text);border-color:color-mix(in srgb, var(--sidebar-accent) 76%, white);background:radial-gradient(circle at 90% 10%, color-mix(in srgb, var(--sidebar-accent) 24%, transparent), transparent 38%), linear-gradient(135deg, var(--sidebar-active), var(--sidebar-bg));box-shadow:0 16px 34px color-mix(in srgb, var(--primary) 18%, transparent);grid-column:span 6}.customerQuickAction.agreementAction.paymentAction .customerActionBadge{color:#08251f;background:color-mix(in srgb, var(--sidebar-accent) 78%, white)}.customerQuickAction.agreementAction.paymentAction .customerActionCta{color:var(--sidebar-accent)}.customerQuickAction.agreementAction.paymentAction:hover,.customerQuickAction.agreementAction.paymentAction:focus-visible{color:var(--sidebar-text);border-color:var(--sidebar-accent);background:radial-gradient(circle at 90% 10%, color-mix(in srgb, var(--sidebar-accent) 32%, transparent), transparent 42%), linear-gradient(135deg, var(--sidebar-hover), var(--sidebar-bg));box-shadow:0 20px 42px color-mix(in srgb, var(--primary) 28%, transparent)}.customerSavedCardInline{border:1px solid color-mix(in srgb, var(--sidebar-accent) 36%, transparent);background:color-mix(in srgb, var(--sidebar-accent) 12%, transparent);border-radius:12px;justify-content:space-between;align-items:center;gap:16px;margin-top:4px;padding:12px 14px;display:flex}.customerSavedCardInline>span{gap:2px;display:grid}.customerSavedCardInline small{color:color-mix(in srgb, white 70%, var(--sidebar-accent));font-size:.7rem}.customerSavedCardInline strong{font-size:.88rem}.customerPaymentPanel{gap:24px;display:grid}.customerPaymentPanel>div:first-child h2{margin:4px 0 8px}.customerPaymentPanel>div:first-child p:last-child{max-width:720px;color:var(--text-muted);margin:0;line-height:1.6}.customerPaymentSummary{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.customerPaymentSummary>div{border:1px solid var(--border);background:color-mix(in srgb, var(--surface) 90%, var(--surface-muted));border-radius:16px;gap:6px;padding:20px;display:grid}.customerPaymentSummary span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;font-size:.78rem;font-weight:700}.customerPaymentSummary strong{letter-spacing:-.035em;font-size:clamp(1.25rem,3vw,1.8rem)}.customerPaymentSecurity{border:1px solid color-mix(in srgb, var(--primary) 28%, var(--border));background:color-mix(in srgb, var(--primary) 7%, var(--surface));border-radius:14px;gap:5px;padding:16px 18px;display:grid}.customerPaymentSecurity span{color:var(--text-muted);font-size:.86rem;line-height:1.5}.savedPaymentMethod{border:1px solid color-mix(in srgb, var(--primary) 30%, var(--border));background:color-mix(in srgb, var(--primary) 6%, var(--surface));border-radius:16px;justify-content:space-between;align-items:center;gap:20px;padding:18px;display:flex}.savedPaymentMethod>div{gap:5px;display:grid}.savedPaymentMethod span,.savedPaymentMethod small{color:var(--text-muted)}.savedPaymentMethod span{letter-spacing:.08em;text-transform:uppercase;font-size:.72rem;font-weight:800}.customerSavedPaymentManagement{flex-direction:column;align-items:stretch}.customerSavedPaymentManagement>div:first-child{border-bottom:1px solid var(--border);padding-bottom:14px}.customerSavedPaymentActions{grid-template-columns:1.35fr 1fr auto;align-items:start;gap:10px;display:grid}.customerSavedPaymentActions>form .button,.customerSavedPaymentActions>details>summary{width:100%;min-height:48px}.customerPaymentOption{position:relative}.customerPaymentOption>summary{cursor:pointer;list-style:none}.customerPaymentOption>summary::-webkit-details-marker{display:none}.customerPaymentOption>.controlForm{z-index:10;border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);width:min(520px,100vw - 40px);box-shadow:var(--shadow-md);padding:18px;position:absolute;top:calc(100% + 8px);right:0}.customerPaymentOption.remove>summary{color:var(--danger)}.automaticPaymentConsent{border:1px solid var(--border);background:var(--surface-muted);border-radius:14px;align-items:flex-start;padding:16px}.automaticPaymentConsent>span{gap:5px;display:grid}.automaticPaymentConsent small{color:var(--text-muted);line-height:1.5}.customerPaymentButton{width:100%;min-height:50px}.customerPaymentUnavailable{border:1px solid var(--border);background:var(--surface-muted);border-radius:14px;padding:20px}.customerPaymentUnavailable p{color:var(--text-muted);margin-bottom:0}.customerPaymentReturnShell{align-content:center;min-height:100vh;display:grid}.agreementAction .customerActionCta{color:var(--primary)}.customerActionTarget{scroll-margin-top:24px}.customerSupportPanel{gap:18px;display:grid}.customerSupportPanel>h2{margin:-10px 0 0}.customerSupportOptions{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.customerSupportOptions>section{border:1px solid var(--border);background:var(--surface-inset);border-radius:12px;padding:18px}.customerSupportOptions h3{margin:0 0 8px}.customerSupportOptions p{color:var(--text-muted);margin:0 0 16px;line-height:1.55}.customerDecisionPage{max-width:980px}.customerDecisionPage .customerCaseHeader{margin-bottom:18px}.customerBackLink{width:fit-content;box-shadow:var(--shadow-sm);margin:0 0 18px;display:inline-flex}.customerDecisionPanel{gap:18px;margin-top:0;display:grid}.customerDecisionPanel>h2{margin:-10px 0 -8px;font-size:clamp(1.55rem,3vw,2.2rem)}.customerDecisionPanel>p{max-width:680px;color:var(--text-muted);margin:0;line-height:1.6}.customerDecisionPanel>.controlForm{max-width:680px}.customerDecisionPanel>.button{justify-self:start}.customerPortalShell{padding-top:28px}.customerPortalNav{justify-content:space-between;align-items:center;gap:20px;min-height:52px;margin-bottom:clamp(2.4rem,6vw,4.5rem);display:flex}.customerPortalNav .brandLogo img{width:158px}.customerPortalNav .customerDualBrand{width:min(460px,100% - 68px)}.customerPortalNav .customerDualBrandClient img{max-height:44px}.customerAccountMenu{z-index:20;position:relative}.customerAccountMenu>summary{border:1px solid var(--border);width:48px;height:48px;color:var(--text);background:var(--surface);box-shadow:var(--shadow-sm);cursor:pointer;border-radius:14px;place-items:center;list-style:none;transition:border-color .14s,background-color .14s,color .14s;display:grid}.customerAccountMenu>summary::-webkit-details-marker{display:none}.customerAccountMenu>summary:hover,.customerAccountMenu[open]>summary{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 45%, var(--border));background:var(--primary-soft)}.customerAccountPopover{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface-raised);gap:5px;width:min(300px,100vw - 32px);padding:10px;display:grid;position:absolute;top:calc(100% + 10px);right:0;box-shadow:0 20px 48px #0f1e2529}.customerAccountHeading{border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:8px 8px 13px;display:flex}.customerAccountHeading>div{min-width:0;display:grid}.customerAccountHeading strong{font-size:.88rem}.customerAccountHeading span{color:var(--text-muted);font-size:.72rem}.customerAccountIcon,.customerEmptyIcon{width:36px;height:36px;color:var(--primary);background:var(--primary-soft);border-radius:10px;place-items:center;display:grid}.customerMenuLink{width:100%;min-height:46px;color:var(--text);cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:10px;padding:10px;font-weight:630;text-decoration:none;display:flex}.customerMenuLink:hover{color:var(--primary);background:var(--primary-soft)}.customerMenuChevron{margin-left:auto}.customerMenuTheme{background:var(--surface-inset);border-radius:9px;min-height:54px;padding:8px 10px}.customerMenuTheme .themeSwitchGroup{width:100%}.customerSignOut{color:var(--text-muted)}.customerDashboardHeader{max-width:720px;margin-bottom:clamp(2rem,5vw,3.5rem)}.customerDashboardHeader h1{letter-spacing:-.06em;margin:8px 0 12px;font-size:clamp(2.35rem,5vw,4.25rem);line-height:1}.customerDashboardHeader>div>p:last-child{max-width:610px;color:var(--text-muted);margin:0;font-size:1.05rem;line-height:1.65}.customerCaseGroup{margin-top:22px}.customerCaseGroupHeading{align-items:center;gap:12px;margin-bottom:14px;display:flex}.customerCompanyMark{border:1px solid color-mix(in srgb, var(--primary) 18%, var(--border));width:42px;height:42px;color:var(--primary);background:var(--primary-soft);border-radius:12px;place-items:center;font-weight:780;display:grid}.customerCaseGroupHeading h2{margin:1px 0 0;font-size:1.15rem}.customerCaseGroupHeading .eyebrow{font-size:.64rem}.customerCaseGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.customerCaseCard{border:1px solid var(--border);border-radius:var(--radius-xl);background:var(--surface);min-width:0;box-shadow:var(--shadow-sm);gap:25px;padding:22px;display:grid}.customerCaseCard.resolved{border-color:color-mix(in srgb, var(--success) 34%, var(--border));background:linear-gradient(145deg, var(--success-soft), color-mix(in srgb, var(--surface) 92%, var(--success-soft)));box-shadow:0 10px 30px color-mix(in srgb, var(--success) 10%, transparent)}.customerCaseCard.resolved .customerBalance span,.customerCaseCard.resolved .customerBalance strong{color:var(--success)}.customerCaseCard.resolved .customerViewCase{border-color:var(--success);background:var(--success)}.customerCaseCardTop{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.customerCaseLabel,.customerBalance span{color:var(--text-muted);font-size:.72rem}.customerCaseCard h3{margin:3px 0 0;font-size:1.08rem}.customerCaseCard .statusPill{flex:none}.customerBalance{gap:4px;display:grid}.customerBalance strong{letter-spacing:-.045em;font-variant-numeric:tabular-nums;font-size:clamp(1.8rem,3vw,2.3rem);line-height:1.05}.customerViewCase{border-radius:11px;width:100%;min-height:48px}.customerViewCase svg{margin-left:auto}.customerSettledHeaderStatus{color:var(--success)}.journeySettledCard{border-color:color-mix(in srgb, var(--success) 42%, var(--border));box-shadow:0 12px 32px color-mix(in srgb, var(--success) 10%, transparent)}.settledQuickActions{border-color:color-mix(in srgb, var(--success) 30%, var(--border));background:linear-gradient(145deg, var(--success-soft), var(--surface) 58%)}.settledQuickActions .eyebrow{color:var(--success)}.settledActionGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.customerEmptyState{text-align:center;place-items:center;max-width:none;padding-block:50px}.customerEmptyState p{color:var(--text-muted);margin:0}.surveyTabs{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);gap:4px;margin-bottom:20px;padding:5px;display:flex;overflow-x:auto}.surveyTabs a{border-radius:var(--radius-sm);min-height:42px;color:var(--text-muted);white-space:nowrap;align-items:center;padding:9px 15px;font-weight:650;text-decoration:none;display:inline-flex}.surveyTabs a:hover,.surveyTabs a.active{color:var(--primary);background:var(--primary-soft)}.caseWorkspaceTabs{z-index:8;border:1px solid var(--border);border-radius:var(--radius-lg);background:color-mix(in srgb, var(--surface) 94%, transparent);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);scrollbar-width:thin;gap:4px;margin:18px 0 0;padding:6px;display:flex;position:sticky;top:0;overflow-x:auto}.caseWorkspaceTabs a{min-height:44px;color:var(--text-muted);white-space:nowrap;border:1px solid #0000;border-radius:9px;align-items:center;gap:8px;padding:9px 14px;font-size:.8rem;font-weight:670;text-decoration:none;transition:color .14s,border-color .14s,background-color .14s;display:inline-flex}.caseWorkspaceTabs a:hover{color:var(--text);border-color:var(--border);background:var(--surface-inset)}.caseWorkspaceTabs a.active{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 22%, var(--border));background:var(--primary-soft)}.caseTabCount{min-width:21px;height:21px;color:var(--text-muted);background:var(--bg-subtle);font:700 .66rem var(--font-mono);border-radius:999px;place-items:center;padding:0 6px;display:inline-grid}.caseWorkspaceTabs a.active .caseTabCount{color:var(--primary-contrast);background:var(--primary)}.caseSummaryBar{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm);grid-template-columns:repeat(4,minmax(0,1fr));margin-top:18px;display:grid;overflow:hidden}.caseSummaryBar.combinedCaseSummary{grid-template-columns:repeat(7,minmax(0,1fr))}.combinedCaseSummary article{min-width:0;padding-inline:14px}.combinedCaseSummary article>strong:not(.statusPill){font-size:clamp(.92rem,1.35vw,1.18rem)}.combinedCaseSummary article>span:first-child{font-size:.62rem}.caseSummaryBar article{border-right:1px solid var(--border);align-content:center;gap:7px;min-width:0;min-height:86px;padding:17px 20px;display:grid}.caseSummaryBar article:last-child{border-right:0}.caseSummaryBar article>span:first-child{color:var(--text-muted);letter-spacing:.055em;text-transform:uppercase;font-size:.68rem;font-weight:680}.caseSummaryBar article>strong:not(.statusPill){text-overflow:ellipsis;white-space:nowrap;font-size:clamp(.92rem,1.4vw,1.15rem);line-height:1.2;overflow:hidden}.caseSummaryBar article:first-child>strong{letter-spacing:-.04em;font-size:clamp(1.35rem,2vw,1.8rem)}.caseSummaryBar .statusPill{text-transform:capitalize}.caseOverview{gap:18px;margin-top:18px;display:grid}.caseCustomerBanner,.caseOverviewSection,.caseAttentionPanel,.casePriorityCard{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm)}.caseCustomerBanner{grid-template-columns:auto minmax(190px,.75fr) minmax(320px,1.25fr) auto;align-items:center;gap:18px;min-height:112px;padding:20px 22px;display:grid}.caseCustomerAvatar{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));width:54px;height:54px;color:var(--primary);background:var(--primary-soft);letter-spacing:-.025em;border-radius:15px;place-items:center;font-size:1.05rem;font-weight:780;display:grid}.caseCustomerIdentity{gap:2px;min-width:0;display:grid}.caseCustomerIdentity h2{margin:1px 0;font-size:1.2rem}.caseCustomerIdentity h2 a{text-decoration:none}.caseCustomerIdentity h2 a:hover{color:var(--primary)}.caseCustomerIdentity>span{color:var(--text-muted);font-size:.72rem}.caseCustomerContacts{grid-template-columns:repeat(2,minmax(0,1fr));gap:13px 18px;min-width:0;margin:0;display:grid}.caseCustomerContacts div{gap:2px;min-width:0;display:grid}.caseCustomerContacts dt,.caseFactGrid dt{color:var(--text-muted);letter-spacing:.055em;text-transform:uppercase;font-size:.65rem;font-weight:680}.caseCustomerContacts dd,.caseFactGrid dd{overflow-wrap:anywhere;margin:0;font-size:.82rem;font-weight:650}.caseOverviewLayout{grid-template-columns:minmax(0,1fr) minmax(280px,340px);align-items:start;gap:18px;display:grid}.caseOverviewMain,.caseOverviewRail{gap:18px;min-width:0;display:grid}.caseOverviewSection{min-width:0;overflow:hidden}.caseSectionHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:18px;min-height:82px;padding:18px 22px;display:flex}.caseSectionHeader h2{margin:3px 0 0;font-size:1.18rem}.caseFactGrid{grid-template-columns:repeat(3,minmax(0,1fr));margin:0;padding:5px 22px;display:grid}.caseFactGrid div{border-bottom:1px solid var(--border);align-content:start;gap:5px;min-width:0;padding:17px 16px 17px 0;display:grid}.caseFactGrid div:nth-last-child(-n+3){border-bottom:0}.caseFactGrid dd{font-size:.86rem}.caseDebtTotal{flex:none;justify-items:end;gap:2px;display:grid}.caseDebtTotal span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:.66rem}.caseDebtTotal strong{font-size:1.15rem}.caseDebtTableWrap{width:100%;overflow-x:auto}.caseDebtTable{border-collapse:collapse;text-align:left;width:100%;min-width:650px}.caseDebtTable th,.caseDebtTable td{border-bottom:1px solid var(--border);vertical-align:middle;padding:15px 18px}.caseDebtTable tr:last-child th,.caseDebtTable tr:last-child td{border-bottom:0}.caseDebtTable thead th{color:var(--text-muted);background:var(--surface-inset);letter-spacing:.055em;text-transform:uppercase;padding-top:11px;padding-bottom:11px;font-size:.65rem;font-weight:680}.caseDebtTable tbody th{min-width:220px}.caseDebtTable tbody th strong,.caseDebtTable tbody th small{display:block}.caseDebtTable tbody th small{color:var(--text-muted);margin-top:3px;font-weight:450}.caseDebtTable td:nth-last-child(-n+2){font-variant-numeric:tabular-nums;white-space:nowrap}.caseDebtTable .inlineDueDate{flex-wrap:nowrap;margin:0}.caseDebtTable .inlineDueDate input{width:142px}.caseOverviewEmpty{min-height:120px}.caseAttentionPanel,.casePriorityCard{overflow:hidden}.caseAttentionPanel>header,.casePriorityCard>div:first-child{border-bottom:1px solid var(--border);padding:18px 19px}.caseAttentionPanel>header{justify-content:space-between;align-items:center;gap:14px;display:flex}.caseAttentionPanel h2,.casePriorityCard h2{margin:3px 0 0;font-size:1.08rem}.caseAttentionCount{min-width:30px;height:30px;color:var(--primary-contrast);background:var(--primary);font:750 .75rem var(--font-mono);border-radius:999px;place-items:center;padding-inline:8px;display:grid}.caseAttentionList{padding:0 19px}.caseAttentionList article{border-bottom:1px solid var(--border);gap:5px;padding:16px 0;display:grid}.caseAttentionList article:last-child{border-bottom:0}.caseAttentionList article>p{color:var(--text-muted);margin:0;font-size:.75rem;line-height:1.5}.caseAttentionList .textButton{width:fit-content;margin-top:3px;font-size:.73rem}.caseOverviewMuted{color:var(--text-muted);text-align:center;margin:0;padding:22px 0;font-size:.8rem}.casePriorityCard .controlForm{gap:14px;margin:0;padding:18px 19px}.casePriorityCard .button{width:100%}.caseManageMenu{position:relative}.caseManageMenu>summary{-webkit-user-select:none;user-select:none;list-style:none}.caseManageMenu>summary::-webkit-details-marker{display:none}.caseManageMenu[open]>summary{color:var(--primary);border-color:var(--primary);background:var(--primary-soft)}.caseManagePopover{z-index:20;border:1px solid var(--border-strong);border-radius:var(--radius-lg);width:min(390px,100vw - 36px);color:var(--text);background:var(--surface);gap:16px;padding:18px;display:grid;position:absolute;top:calc(100% + 9px);right:0;box-shadow:0 20px 54px #15202b2e}.caseManagePopover>div:first-child{gap:3px;display:grid}.caseManagePopover>form:not(:first-of-type){border-top:1px solid var(--border);padding-top:16px}.caseManagePopover .controlForm{margin-top:0}.caseManagePopover .button{width:100%}.caseDeleteForm small{color:var(--text-muted);font-weight:450;line-height:1.5}.button.danger{color:#fff;border-color:var(--danger);background:var(--danger)}.button.danger:hover:not(:disabled){border-color:color-mix(in srgb, var(--danger) 82%, #000);background:color-mix(in srgb, var(--danger) 82%, #000)}.caseTabIntro{border:1px solid color-mix(in srgb, var(--primary) 18%, var(--border));border-radius:var(--radius-lg);background:radial-gradient(circle at 96% 10%, color-mix(in srgb, var(--primary) 11%, transparent), transparent 34%), var(--surface);box-shadow:var(--shadow-sm);justify-content:space-between;align-items:center;gap:24px;margin-top:18px;padding:22px 24px;display:flex}.caseTabIntro h2{margin:4px 0 5px;font-size:1.35rem}.caseTabIntro p:not(.eyebrow){max-width:720px;color:var(--text-muted);margin:0;line-height:1.55}.caseTabContent{gap:18px;margin-top:18px;display:grid}.caseTabContent>*{margin-top:0}.caseTabContent>.caseTabIntro{margin-top:18px}.caseTabSummaryCount,.caseSectionCount,.caseAuditAssurance{border:1px solid var(--border);min-height:34px;color:var(--text-muted);background:var(--surface-inset);white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:7px 11px;font-size:.72rem;font-weight:650;display:inline-flex}.caseTabSummaryCount strong{color:var(--text);font-size:.9rem}.caseTabMetrics{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm);grid-template-columns:repeat(4,minmax(0,1fr));display:grid;overflow:hidden}.caseTabMetrics article{border-right:1px solid var(--border);align-content:center;gap:7px;min-width:0;min-height:88px;padding:17px 20px;display:grid}.caseTabMetrics article:last-child{border-right:0}.caseTabMetrics span{color:var(--text-muted);letter-spacing:.05em;text-transform:uppercase;font-size:.67rem;font-weight:680}.caseTabMetrics strong{letter-spacing:-.035em;text-overflow:ellipsis;white-space:nowrap;font-size:1.25rem;overflow:hidden}.caseTabMetrics .caseMetricStatus{text-transform:capitalize;font-size:.95rem}.caseDocumentMetrics{grid-template-columns:repeat(3,minmax(0,1fr))}.caseWorkspaceSection{border-color:var(--border);border-radius:var(--radius-lg);min-width:0;box-shadow:var(--shadow-sm)}.companySavedPaymentMethod{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));border-top:4px solid var(--primary);background:radial-gradient(circle at 96% 0%, color-mix(in srgb, var(--primary) 10%, transparent), transparent 34%), var(--surface);box-shadow:0 10px 28px color-mix(in srgb, var(--primary) 8%, transparent);margin-bottom:0;padding:22px 24px;position:relative;overflow:visible}.companySavedPaymentMethod h2{margin:2px 0 4px;font-size:1.15rem}.companySavedPaymentMethod p{max-width:680px;color:var(--text-muted);margin:0}.companySavedPaymentMethod>.savedPaymentMethodIdentity{align-items:center;gap:16px;display:flex}.savedPaymentMethodIdentity>div{gap:4px;display:grid}.savedCardExpiry{background:var(--surface-inset);border-radius:999px;width:fit-content;margin-top:5px;padding:4px 8px;color:var(--text-muted)!important;font-size:.66rem!important}.savedCardIcon{border-radius:var(--radius-md);width:58px;height:42px;color:var(--primary-contrast);background:linear-gradient(135deg, var(--primary), var(--primary-hover));font:800 .78rem var(--font-mono);letter-spacing:.08em;box-shadow:var(--shadow-sm);flex:0 0 58px;place-items:end start;padding:8px;display:grid}.savedCardIcon.empty{place-items:center;font-size:1.25rem}.savedMethodEmptyState{border-top-color:var(--warning);grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:24px;display:grid}.savedMethodEmptyState>.savedPaymentMethodIdentity{min-width:0}.savedMethodSetupAction{justify-self:end;gap:12px;width:min(360px,100%);display:grid}.savedMethodSetupAction .checkLabel{color:var(--text-muted);align-items:start;font-size:.75rem;line-height:1.45}.savedMethodSetupAction>.button{width:100%;min-width:220px;min-height:46px;box-shadow:0 7px 18px color-mix(in srgb, var(--primary) 18%, transparent)}.savedMethodRemoveAction>summary{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 28%, var(--border))}.savedPaymentActions{flex-wrap:wrap;justify-content:flex-end;gap:10px;display:flex}.savedPaymentActions .casePaymentActionMenu>.controlForm{min-width:min(360px,100vw - 64px)}.savedPaymentActions>details>summary.button{min-height:44px;padding-inline:18px}.savedPaymentActions>details:first-child>summary.button{box-shadow:0 6px 16px color-mix(in srgb, var(--primary) 20%, transparent)}.paymentAllocationChoice{gap:10px!important}.paymentAllocationChoice legend{margin-bottom:10px;font-weight:750}.paymentAllocationChoice .checkLabel{border:1px solid var(--border);border-radius:var(--radius-sm);grid-template-columns:auto 1fr;align-items:start;padding:10px}.paymentAllocationChoice .checkLabel span{gap:3px;display:grid}.paymentAllocationChoice .checkLabel small{color:var(--muted);font-weight:500;line-height:1.4}.manualPaymentFieldRow{gap:12px;display:grid}.manualPaymentFieldRow.twoColumns{grid-template-columns:minmax(0,1.6fr) minmax(180px,.8fr)}.manualPaymentFieldRow.threeColumns{grid-template-columns:minmax(130px,.65fr) minmax(160px,.75fr) minmax(220px,1.6fr)}.manualPaymentFieldRow>label{min-width:0}.paymentAllocationChoice.horizontalChoices{grid-template-columns:repeat(2,minmax(0,1fr))}.paymentAllocationChoice.horizontalChoices legend{grid-column:1/-1}.caseWorkspaceSection>.caseSectionHeader{margin:-24px -24px 20px}.caseSectionHeader>p{max-width:390px;color:var(--text-muted);text-align:right;margin:0;font-size:.75rem;line-height:1.5}.caseActionCard{min-width:0;min-height:100%;border-color:color-mix(in srgb, var(--primary) 15%, var(--border))!important;background:linear-gradient(145deg, color-mix(in srgb, var(--primary) 4%, var(--surface)), var(--surface))!important;margin-top:0!important;padding:20px!important}.caseActionCard>h3+p{min-height:38px;color:var(--text-muted);margin:-7px 0 0;font-size:.75rem;font-weight:450;line-height:1.5}.caseActionCard .button{margin-top:auto}.caseHistoryColumn{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);min-width:0;overflow:hidden}.caseHistoryHeading{border-bottom:1px solid var(--border);background:var(--surface);justify-content:space-between;align-items:center;gap:12px;min-height:54px;padding:13px 16px;display:flex}.caseHistoryHeading h3{margin:0}.caseHistoryHeading>span{min-width:26px;height:26px;color:var(--primary);background:var(--primary-soft);font:720 .7rem var(--font-mono);border-radius:999px;place-items:center;padding-inline:7px;display:grid}.caseHistoryColumn .tableList{padding:0}.caseHistoryColumn .caseHistoryRow{padding:15px 16px}.promiseSchedulePanel>summary{cursor:pointer;list-style:none}.promiseSchedulePanel>summary::-webkit-details-marker{display:none}.promiseSchedulePanel>summary b{color:var(--text-muted);margin-left:auto;transition:transform .15s}.promiseSchedulePanel:not([open])>summary b{transform:rotate(-90deg)}.promiseSchedulePanel:not([open])>summary{border-bottom:0}.promiseScheduleGap{border-bottom:1px dashed var(--border);color:var(--text-muted);background:var(--surface-inset);text-align:center;padding:10px 16px;font-size:.72rem;font-weight:650}.promiseScheduleToggle{width:calc(100% - 32px);margin:14px 16px 16px}.caseHistoryEmpty{color:var(--text-muted);text-align:center;margin:0;padding:24px 0;font-size:.76rem}.caseHistoryRow{transition:background .14s}.caseHistoryRow:hover{background:color-mix(in srgb, var(--primary) 3%, var(--surface))}.caseHistoryRow.promiseOutcome.paid{background:color-mix(in srgb, var(--success-soft) 74%, var(--surface))}.caseHistoryRow.promiseOutcome.paid:hover{background:color-mix(in srgb, var(--success-soft) 92%, var(--surface))}.caseHistoryRow.promiseOutcome.missed,.caseHistoryRow.promiseOutcome.declined{background:color-mix(in srgb, var(--danger-soft) 72%, var(--surface))}.caseHistoryRow.promiseOutcome.missed:hover,.caseHistoryRow.promiseOutcome.declined:hover{background:color-mix(in srgb, var(--danger-soft) 90%, var(--surface))}.caseAgreementNotice{border-left:4px solid var(--success);background:linear-gradient(90deg, var(--success-soft), var(--surface) 42%)}.caseWorkspaceSection .proposalDecisionGrid{align-items:stretch;gap:18px}.caseWorkspaceSection .proposalDecisionGrid>.controlForm{border-color:color-mix(in srgb, var(--primary) 15%, var(--border));background:linear-gradient(145deg, color-mix(in srgb, var(--primary) 4%, var(--surface)), var(--surface));align-self:stretch;min-width:0;margin-top:16px;padding:20px}.caseWorkspaceSection .proposalDecisionGrid>.controlForm:nth-child(3):last-child{grid-column:1/-1}.caseWorkspaceSection .proposalDecisionGrid>.controlForm .button{margin-top:auto}.caseWorkspaceSection>.tableList .proposalHistoryRow{padding:18px 4px}.caseDocumentRow{grid-template-columns:40px minmax(220px,1fr) auto auto;min-height:66px;padding:14px 4px}.caseFileIcon{width:38px;height:38px;color:var(--primary);background:var(--primary-soft);letter-spacing:.04em;border-radius:10px;place-items:center;font-size:.56rem;font-weight:800;display:grid}.caseDocumentRow>div>span{color:var(--text-muted);font-size:.73rem}.caseCommunicationRow{grid-template-columns:42px minmax(0,1fr) auto;align-items:center;min-height:86px}.caseCommunicationRow>div:last-child{justify-items:end;gap:8px;display:grid}.caseChannelBadge{width:38px;height:38px;color:var(--primary);background:var(--primary-soft);border-radius:11px;place-items:center;font-size:.59rem;font-weight:800;display:grid}.caseChannelBadge.voice{color:#6d28d9;background:#ede9fe}.aiCallArtifactList{gap:14px;display:grid}.aiCallArtifact{border-bottom:1px solid var(--border);grid-template-columns:minmax(0,1fr) minmax(280px,520px);align-items:center;gap:20px;padding:18px;display:grid}.aiCallArtifact:last-child{border-bottom:0}.aiCallArtifact>div{gap:5px;display:grid}.aiCallArtifact span{color:var(--text-muted);font-size:.78rem}.aiCallArtifact audio{width:100%}.aiCallTranscript{overflow:hidden}.aiCallTranscriptSummary{cursor:pointer;justify-content:space-between;align-items:center;gap:18px;padding:20px 22px;list-style:none;display:flex}.aiCallTranscriptSummary::-webkit-details-marker{display:none}.aiCallTranscriptSummary:hover{background:var(--surface-inset)}.aiCallTranscriptActions{align-items:center;gap:12px;display:flex}.aiCallTranscriptToggle{min-width:112px;color:var(--primary);text-align:right;font-size:.76rem;font-weight:750}.aiCallTranscriptToggle:after{content:"⌄";margin-left:7px;font-size:.9rem}.aiCallTranscript[open] .aiCallTranscriptToggle:after{content:"⌃"}.aiCallTranscript .whenOpen,.aiCallTranscript[open] .whenClosed{display:none}.aiCallTranscript[open] .whenOpen{display:inline}.aiCallTranscript h2{margin:4px 0 0;font-size:1rem}.aiCallConversation{border-top:1px solid var(--border);background:color-mix(in srgb, var(--surface-inset) 72%, var(--surface));gap:14px;padding:24px;display:grid}.aiCallMessage{gap:7px;width:min(76%,820px);display:grid}.aiCallMessage.customer{justify-items:end;margin-left:auto}.aiCallMessageLabel{color:var(--text-muted);align-items:center;gap:8px;font-size:.72rem;display:flex}.aiCallMessageLabel>span{border-radius:999px;place-items:center;width:27px;height:27px;font-size:.61rem;font-weight:800;display:grid}.aiCallMessage.assistant .aiCallMessageLabel>span{color:#0f766e;background:#ccfbf1}.aiCallMessage.customer .aiCallMessageLabel>span{color:#1d4ed8;background:#dbeafe}.aiCallMessage p{border:1px solid var(--border);overflow-wrap:anywhere;border-radius:5px 15px 15px;margin:0;padding:12px 15px;line-height:1.55}.aiCallMessage.assistant p{border-color:color-mix(in srgb, #0f766e 24%, var(--border));background:color-mix(in srgb, #ccfbf1 52%, var(--surface))}.aiCallMessage.customer p{border-color:color-mix(in srgb, #2563eb 22%, var(--border));background:color-mix(in srgb, #dbeafe 58%, var(--surface));border-radius:15px 5px 15px 15px}@media (max-width:760px){.aiCallArtifact{grid-template-columns:1fr}.aiCallTranscriptSummary{align-items:flex-start}.aiCallTranscriptActions{flex-direction:column;align-items:flex-end}.aiCallMessage{width:92%}}.caseCommunicationRow>div:nth-child(2)>span{color:var(--text-muted);font-size:.73rem;line-height:1.45}.caseInvitationAction,.caseDownloadPanel{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:18px;margin-top:18px;padding-top:18px;display:flex}.caseInvitationAction>div,.caseDownloadPanel>div{gap:4px;display:grid}.caseInvitationAction>div>span,.caseDownloadPanel p{color:var(--text-muted);margin:0;font-size:.75rem}.invitationControlPanel{border-color:color-mix(in srgb, var(--primary) 24%, var(--border));background:linear-gradient(145deg, var(--primary-soft), var(--surface) 55%);justify-content:space-between;align-items:center;gap:24px;margin-top:18px;display:flex}.invitationControlPanel>div:first-child{gap:5px;display:grid}.invitationControlPanel h2,.invitationControlPanel p{margin:0}.invitationControlPanel>div:first-child>p:last-child{max-width:720px;color:var(--text-muted);line-height:1.5}.caseInvitationButtons{flex:none;align-items:center;gap:12px;display:flex}.caseInvitationButtons form{margin:0}.caseDownloadPanel{border-top:1px solid var(--border);margin-top:0;padding-top:24px}.caseDownloadPanel h2{margin:3px 0 5px}.caseAuditAssurance{color:var(--success);border-color:color-mix(in srgb, var(--success) 25%, var(--border));background:var(--success-soft)}.caseAuditRow{padding-left:18px;position:relative}.caseAuditRow:before{background:var(--primary);width:7px;height:7px;box-shadow:0 0 0 4px var(--primary-soft);content:"";border-radius:999px;position:absolute;top:21px;left:1px}.caseAuditRow time{color:var(--text-muted);font-variant-numeric:tabular-nums}.caseAuditRow strong{text-transform:capitalize}.caseTabEmpty{text-align:center;min-height:180px;margin-top:18px}.caseTabEmpty h2,.caseTabEmpty h3{margin:0}.caseTabEmpty p{margin:6px 0 0}.caseStartChannelFieldset{gap:10px;display:grid}.caseStartChannelFieldset legend{padding:0 5px;font-size:.75rem;font-weight:760}.caseStartChannelGrid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.caseStartChannelOption{border:1px solid color-mix(in srgb, var(--primary) 28%, var(--border));border-radius:var(--radius-md);background:var(--primary-soft);cursor:pointer;grid-template-columns:20px minmax(0,1fr);align-items:start;gap:11px;min-width:0;min-height:112px;padding:15px;transition:border-color .14s,background-color .14s,transform .14s;display:grid}.caseStartChannelOption:hover{border-color:var(--primary);transform:translateY(-1px)}.caseStartChannelOption:has(input:checked){border-color:var(--primary);box-shadow:inset 0 0 0 1px var(--primary)}.caseStartChannelOption input{width:18px;height:18px;accent-color:var(--primary);margin:1px 0 0}.caseStartChannelOption>span{gap:4px;min-width:0;display:grid}.caseStartChannelOption strong{text-transform:capitalize;font-size:.8rem}.caseStartChannelOption small{color:var(--text-muted);overflow-wrap:anywhere;font-size:.68rem}.caseStartChannelOption em{color:var(--danger);font-size:.65rem;font-style:normal;font-weight:650}.caseStartChannelOption.unavailable{border-color:var(--border);background:var(--surface-inset);cursor:not-allowed;opacity:.7}@media (max-width:760px){.caseStartChannelGrid{grid-template-columns:1fr}}.casePriorityPanel{grid-template-columns:minmax(220px,.65fr) minmax(420px,1.35fr);align-items:center;gap:28px;display:grid}.casePriorityPanel>div>h2{margin-bottom:5px}.casePriorityPanel>div>p:last-child{color:var(--text-muted);margin:0}.casePriorityPanel .controlForm{grid-template-columns:minmax(150px,.7fr) minmax(160px,.8fr) minmax(180px,1fr) auto;align-items:end;margin:0}.casePriorityPanel .controlForm .checkLabel{align-self:center}.surveyTemplateGrid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.surveyTemplateGrid .controlPanel{margin-top:0}.surveyTemplateCard{flex-direction:column;gap:14px;min-height:260px;display:flex}.surveyTemplateCard>p{flex:1;margin:0}.surveyTemplateMeta{border-top:1px solid var(--border);color:var(--text-muted);justify-content:space-between;gap:10px;padding:10px 0;font-size:.75rem;display:flex}.surveyImportPanel{grid-template-columns:minmax(0,.7fr) minmax(420px,1.3fr);align-items:center;gap:24px;margin:0 0 18px;display:grid}.surveyImportPanel p{margin-bottom:0}.surveyImportSteps{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.surveyImportSteps>div{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);grid-template-columns:28px minmax(0,1fr);gap:10px;min-width:0;padding:14px;display:grid}.surveyImportSteps>div>span{width:28px;height:28px;color:var(--primary);background:var(--primary-soft);border-radius:8px;place-items:center;font-weight:750;display:grid}.surveyImportSteps>div>div{align-content:start;gap:10px;display:grid}.inlineSurveyForm{align-items:end;gap:10px;display:grid}.inlineSurveyForm label{min-width:0;color:var(--text-muted);gap:7px;font-size:.78rem;font-weight:650;display:grid}.inlineSurveyForm input{min-width:0}.surveyDeliveryForm{grid-template-columns:minmax(320px,1.2fr) 1fr auto;align-items:end;gap:12px;margin-top:18px;display:grid}.surveyDeliveryForm label{color:var(--text-muted);gap:6px;font-size:.78rem;font-weight:650;display:grid}.surveyCustomerPicker{gap:10px;display:grid;position:relative}.surveyCustomerPicker>label{gap:6px;display:grid}.surveyCustomerSearch{position:relative}.surveyCustomerSearch input{padding-right:88px}.surveySearchStatus{color:var(--text-muted);font-size:.7rem;position:absolute;top:50%;right:12px;transform:translateY(-50%)}.surveyCustomerResults{z-index:25;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-raised);max-height:300px;box-shadow:var(--shadow-md);padding:6px;position:absolute;top:70px;left:0;right:0;overflow-y:auto}.surveyCustomerResults button{border-radius:var(--radius-sm);width:100%;color:var(--text);text-align:left;cursor:pointer;background:0 0;border:0;gap:3px;padding:11px 12px;display:grid}.surveyCustomerResults button:hover,.surveyCustomerResults button:focus-visible{background:var(--primary-soft);outline:none}.surveyCustomerResults button:focus-visible{box-shadow:inset 0 0 0 2px var(--focus)}.surveyCustomerResults button span,.surveyCustomerResults p{color:var(--text-muted);font-size:.72rem}.surveyCustomerResults p{margin:0;padding:11px 12px}.surveySelectedCustomer{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-inset);justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.surveySelectedCustomer>div{gap:2px;display:grid}.surveySelectedCustomer span,.surveySelectedCustomer small{color:var(--text-muted);font-size:.68rem}.surveySelectedCustomer small{font-family:var(--font-mono)}.surveyHistoryFilters{grid-template-columns:minmax(240px,1.4fr) minmax(180px,1fr) minmax(150px,.7fr) auto;align-items:end;gap:12px;margin-top:18px;display:grid}.surveyHistoryFilters label{color:var(--text-muted);gap:6px;font-size:.78rem;font-weight:650;display:grid}.surveyResponseFilters{grid-template-columns:minmax(260px,1.4fr) minmax(200px,1fr) auto}.surveyDeliveryHistoryTable{min-width:1080px}.surveyMetrics{grid-template-columns:repeat(4,minmax(0,1fr))}.surveyBreakdownGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:18px;display:grid}.surveyBreakdownGrid article{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);padding:16px}.surveyBreakdownGrid article>strong{margin-bottom:12px;display:block}.surveyBreakdownGrid article>div{flex-wrap:wrap;gap:8px;display:flex}.surveyBreakdownGrid span{color:var(--text-muted);background:var(--surface);border-radius:999px;gap:6px;padding:5px 8px;font-size:.75rem;display:inline-flex}.surveyBuilder{gap:0;display:grid}.surveyQuestionList{gap:12px;margin:20px 0;display:grid}.surveyQuestionEditor{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);gap:12px;padding:18px;display:grid}.surveyQuestionEditor legend{padding:0 7px;font-weight:720}.surveyQuestionEditor>label,.surveyQuestionGrid label{color:var(--text-muted);gap:6px;font-size:.78rem;font-weight:650;display:grid}.surveyQuestionGrid{grid-template-columns:100px 1fr;align-items:end;gap:12px;display:grid}.surveyQuestionActions{align-items:center;gap:12px;display:flex}.surveyQuestionActions .button{min-height:36px;padding:6px 10px;font-size:.75rem}.surveyQuestionActions .textButton{margin-left:auto}.surveyAddQuestion{justify-self:start}.customerSurveySection{margin-top:34px}.surveySectionHeading{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.surveySectionHeading h2{margin:0;font-size:1.25rem}.surveySectionHeading>span{min-width:28px;min-height:28px;color:var(--primary);background:var(--primary-soft);border-radius:999px;place-items:center;font-weight:750;display:grid}.customerSurveyCard p{color:var(--text-muted);margin:8px 0 0}.surveyDue{color:var(--text-muted);align-items:center;gap:8px;font-size:.78rem;display:flex}.customerCompletedSurveys{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);padding:4px 20px}.customerSurveyShell{width:min(760px,100%)}.surveyBackLink{margin-bottom:28px;display:inline-flex}.customerSurveyHeader{margin-bottom:25px}.customerSurveyHeader h1{margin:8px 0 12px;font-size:clamp(2.2rem,7vw,3.5rem)}.customerSurveyHeader>p:last-of-type{color:var(--text-muted);font-size:1rem}.surveyProgress{background:var(--bg-subtle);border-radius:999px;height:7px;margin-top:22px;position:relative}.surveyProgress>span{border-radius:inherit;background:var(--primary);position:absolute;inset:0 auto 0 0}.surveyProgress small{color:var(--text-muted);position:absolute;top:12px;right:0}.customerSurveyForm{gap:14px;margin-top:38px;display:grid}.surveyQuestionCard{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm);gap:16px;margin:0;padding:22px;display:grid}.surveyQuestionCard legend{width:auto;max-width:calc(100% - 20px);color:var(--text);padding:0 8px;font-size:1rem;font-weight:700;line-height:1.45}.surveyQuestionCard legend>span{color:var(--primary);margin-right:9px}.surveyQuestionCard legend em{color:var(--text-muted);background:var(--bg-subtle);text-transform:uppercase;white-space:nowrap;vertical-align:middle;border-radius:5px;margin-left:8px;padding:2px 5px;font-size:.62rem;font-style:normal;font-weight:650;line-height:1.2}.surveyChoiceGrid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.surveyChoiceGrid label,.surveyOptionList label{border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;align-items:center;gap:10px;min-height:48px;padding:11px 13px;display:flex}.surveyOptionList{gap:9px;display:grid}.surveyRating{grid-template-columns:repeat(5,1fr);gap:8px;display:grid}.surveyRating label{cursor:pointer;place-items:center;display:grid;position:relative}.surveyRating input{opacity:0;position:absolute}.surveyRating span{border:1px solid var(--border);border-radius:var(--radius-sm);place-items:center;width:100%;min-height:48px;font-weight:750;display:grid}.surveyRating input:checked+span{color:var(--primary-contrast);border-color:var(--primary);background:var(--primary)}.surveyRating input:checked+.surveyRating1,.surveyRating input:checked+.surveyRating2{color:#fff;border-color:var(--danger);background:var(--danger)}.surveyRating input:checked+.surveyRating3{color:#241600;background:#f2bd4f;border-color:#e2a62a}.surveyRating input:checked+.surveyRating4{color:#073f31;background:#a7e3cf;border-color:#71c9ac}.surveyRating input:checked+.surveyRating5{color:#fff;background:#16805f;border-color:#16805f}.surveyRating input:focus-visible+span{outline:2px solid var(--focus);outline-offset:2px}.surveyRatingLow,.surveyRatingHigh{color:var(--text-muted);grid-column:span 2;font-size:.68rem;font-weight:600}.surveyRatingHigh{text-align:right;grid-column:4/6}.surveyFormActions{z-index:5;border:1px solid var(--border);border-radius:var(--radius-lg);background:color-mix(in srgb,var(--surface) 92%,transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);justify-content:flex-end;gap:10px;padding:12px;display:flex;position:sticky;bottom:12px}.surveyResponseList{display:grid}.surveyResponseList article{border-bottom:1px solid var(--border);grid-template-columns:32px minmax(0,1fr);gap:12px;padding:18px 0;display:grid}.surveyResponseList article:last-child{border-bottom:0}.surveyResponseList article>span{width:28px;height:28px;color:var(--primary);background:var(--primary-soft);border-radius:8px;place-items:center;font-weight:750;display:grid}.surveyResponseList p{color:var(--text-muted);white-space:pre-wrap;margin:6px 0 0}.surveyResponseTable{min-width:1180px}.surveyResponseTable tbody th{white-space:normal}.surveyResponseTable tbody th small{color:var(--text-muted);font:600 .7rem var(--font-mono);margin-top:4px;display:block}.surveyCustomerName{display:block}.surveySettingsPanel{max-width:1040px}.surveyAutomationForm{gap:22px;margin-top:22px;display:grid}.surveyExpirySetting,.surveyAutomationBuilder{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);padding:20px}.surveyExpirySetting{grid-template-columns:minmax(0,1fr) 210px;align-items:end;gap:24px;display:grid}.surveyExpirySetting h3,.surveyAutomationBuilder h3{margin:0 0 5px;font-size:1rem}.surveyExpirySetting p,.surveyAutomationBuilder p{color:var(--text-muted);margin:0;font-size:.78rem;line-height:1.5}.surveyExpirySetting label{color:var(--text-muted);gap:7px;font-size:.78rem;font-weight:650;display:grid}.surveyAutomationBuilder{gap:18px;display:grid}.surveyAutomationBuilderHeading{justify-content:space-between;align-items:start;gap:18px;display:flex}.surveyAutomationBuilderHeading>div{max-width:650px}.surveyAutomationRows{gap:10px;display:grid}.surveyAutomationRow{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);grid-template-columns:30px minmax(180px,.85fr) minmax(280px,1.15fr) 38px;align-items:end;gap:12px;padding:13px;display:grid}.surveyAutomationRow label{color:var(--text-muted);gap:6px;font-size:.74rem;font-weight:650;display:grid}.surveyAutomationNumber{width:30px;height:42px;color:var(--primary);place-items:center;font-weight:760;display:grid}.surveyAutomationRemove{margin-bottom:2px}.surveyManualOnlyState{border:1px dashed var(--border-strong);border-radius:var(--radius-sm);background:var(--surface);text-align:center;padding:18px}.surveyManualOnlyState strong{margin-bottom:4px;display:block}.surveyResponseTable .surveyAnswersCell{white-space:normal;min-width:420px}.surveyAnswerChips{flex-wrap:wrap;gap:7px;display:flex}.surveyAnswerChip{border:1px solid var(--border);min-height:30px;color:var(--text);background:var(--surface-inset);cursor:help;border-radius:999px;align-items:center;gap:7px;padding:4px 9px 4px 4px;font-size:.75rem;font-weight:620;display:inline-flex;position:relative}.surveyAnswerChip>b{width:22px;height:22px;color:var(--primary-contrast);background:var(--primary);border-radius:999px;place-items:center;font-size:.68rem;display:grid}.surveyAnswerChip:focus-visible{outline:2px solid var(--focus);outline-offset:2px}.surveyAnswerTooltip{z-index:20;border:1px solid var(--border-strong);border-radius:var(--radius-sm);width:max-content;max-width:280px;color:var(--text);background:var(--surface-raised);box-shadow:var(--shadow-md);text-align:left;white-space:normal;opacity:0;visibility:hidden;pointer-events:none;padding:10px 12px;font-size:.78rem;font-weight:620;line-height:1.4;transition:opacity .14s,transform .14s,visibility .14s;position:absolute;bottom:calc(100% + 9px);left:50%;transform:translate(-50%,4px)}.surveyAnswerTooltip:after{border-right:1px solid var(--border-strong);border-bottom:1px solid var(--border-strong);background:var(--surface-raised);content:"";width:9px;height:9px;position:absolute;top:100%;left:50%;transform:translate(-50%,-5px)rotate(45deg)}.surveyAnswerTooltip small{color:var(--text-muted);letter-spacing:.06em;text-transform:uppercase;margin-bottom:3px;font-size:.62rem;font-weight:700;display:block}.surveyAnswerChip:hover .surveyAnswerTooltip,.surveyAnswerChip:focus-visible .surveyAnswerTooltip{opacity:1;visibility:visible;transform:translate(-50%)}.surveyAnswerChip.surveyRating1,.surveyAnswerChip.surveyRating2,.surveyDetailAnswer.surveyRating1,.surveyDetailAnswer.surveyRating2{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 48%, var(--border));background:var(--danger-soft)}.surveyAnswerChip.surveyRating3,.surveyDetailAnswer.surveyRating3{color:var(--warning);border-color:color-mix(in srgb, var(--warning) 50%, var(--border));background:var(--warning-soft)}.surveyAnswerChip.surveyRating4,.surveyDetailAnswer.surveyRating4{color:#17664f;background:#e2f5ee;border-color:#8dcdb8}.surveyAnswerChip.surveyRating5,.surveyDetailAnswer.surveyRating5{color:var(--success);border-color:color-mix(in srgb, var(--success) 48%, var(--border));background:var(--success-soft)}.surveyAnswerChip.surveyRating1>b,.surveyAnswerChip.surveyRating2>b{background:var(--danger)}.surveyAnswerChip.surveyRating3>b{color:#241600;background:#f2bd4f}.surveyAnswerChip.surveyRating4>b{color:#073f31;background:#a7e3cf}.surveyAnswerChip.surveyRating5>b{background:#16805f}.surveyDetailAnswer{border:1px solid var(--border);border-radius:999px;place-items:center;min-width:34px;min-height:34px;padding:6px 10px;font-weight:800;display:inline-grid}.customerCaseHeader{background:var(--surface);border:1px solid var(--border);border-top:3px solid var(--tenant-primary);border-radius:var(--radius-xl);grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:clamp(18px,4vw,42px);margin-bottom:18px;padding:clamp(1rem,3vw,1.5rem);display:grid}.customerCaseBrand{gap:13px;min-width:0;display:grid}.customerCaseBrand .customerDualBrand{width:min(390px,100%)}.customerCaseBrand .customerDualBrand .brandLogo img{border:0;border-radius:0;width:128px;height:auto;padding:0}.customerCaseBrand .customerDualBrandClient{min-height:40px}.customerCaseBrand .customerDualBrandClient img{border:0;border-radius:0;width:auto;max-width:120px;height:auto;max-height:38px;padding:0}.customerCaseBrand>img,.customerBrandMark{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);object-fit:contain;justify-content:center;align-items:center;width:3rem;height:3rem;padding:.35rem;display:flex}.customerBrandMark{background:color-mix(in srgb, var(--tenant-primary) 14%, var(--surface));color:var(--text);font-weight:750}.customerCaseHeader h1,.customerCaseHeader p{margin:0}.customerCaseHeaderBalance{justify-items:end;gap:2px;display:grid}.customerCaseHeaderBalance span{color:var(--text-muted);letter-spacing:.07em;text-transform:uppercase;font-size:.7rem;font-weight:700}.customerCaseHeaderBalance strong{letter-spacing:-.03em;font-size:clamp(1.1rem,2vw,1.4rem)}.actionList{margin-top:18px}.actionList a{border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--primary);background:var(--surface-inset);padding:9px 12px;font-weight:650;text-decoration:none}.companyRow{grid-template-columns:1.05fr 1.5fr;align-items:center;gap:18px;display:grid}.companyIdentity h2,.caseRow h3{margin:5px 0 3px;font-size:1.1rem}.companyMeta{grid-template-columns:repeat(3,1fr);gap:12px;margin:0;display:grid}.companyMeta div,.caseRow dl div,.reviewSummary div,.detailList div{gap:3px;display:grid}.companyMeta dt,.caseRow dt,.reviewSummary dt,.detailList dt{color:var(--text-muted);text-transform:uppercase;letter-spacing:.07em;font-size:.69rem}.companyMeta dd,.caseRow dd,.reviewSummary dd,.detailList dd{margin:0}.auditRow{grid-template-columns:165px minmax(150px,.75fr) 1fr 1.1fr;align-items:start;gap:15px;display:grid}.auditActor{gap:3px;display:grid;color:var(--text)!important}.auditActor small{color:var(--text-muted);overflow-wrap:anywhere}.auditFilters{grid-template-columns:minmax(220px,1.4fr) minmax(155px,.65fr) minmax(190px,.9fr) minmax(220px,1fr) auto;align-items:end;gap:10px;display:grid}.auditFilters label{color:var(--text-muted);gap:6px;font-size:.76rem;font-weight:650;display:grid}.auditFilterActions{white-space:nowrap;align-items:center;gap:12px;display:flex}.loginMetrics{grid-template-columns:repeat(3,minmax(180px,1fr))}.loginFilters{grid-template-columns:minmax(210px,1.25fr) minmax(145px,.65fr) minmax(210px,1fr) minmax(145px,.65fr) minmax(145px,.65fr) auto}.loginHistoryTable{min-width:820px}.settingsVersion{border:1px solid var(--border);color:var(--text-muted);background:var(--surface);border-radius:999px;flex:none;padding:7px 10px;font-size:.76rem;font-weight:650}.settingsForm{margin-top:0}.settingsForm fieldset:disabled{opacity:.82}.settingsForm .formGrid{align-items:start}.settingsForm .formGrid input:not([type=checkbox]):not([type=hidden]),.settingsForm .formGrid select{height:46px;min-height:46px}.settingsFixedValue{border:1px solid var(--border);border-radius:var(--radius-sm);min-height:46px;color:var(--text-muted);background:var(--surface-inset);align-items:center;padding:10px 12px;font-size:.8rem;font-weight:600;line-height:1.35;display:flex}.settingsForm .fieldsetHint{color:var(--text-muted);margin:0 0 9px;font-size:.8rem;font-weight:450;line-height:1.55}.settingsCheckGrid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:8px 18px;display:grid}.settingsLinks{flex-wrap:wrap;gap:18px;display:flex}.settingsLinks a{color:var(--primary);font-size:.84rem;font-weight:680}.settingsSafetyNotice{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));border-radius:var(--radius-md);background:color-mix(in srgb, var(--primary) 6%, var(--surface));gap:4px;padding:15px 17px;display:grid}.settingsSafetyNotice strong{font-size:.88rem}.settingsSafetyNotice span{color:var(--text-muted);font-size:.8rem;line-height:1.5}.settingsLinkCards{grid-template-columns:repeat(3,1fr);gap:12px;margin-top:14px;display:grid}.settingsLinkCards a{border:1px solid var(--border);border-radius:var(--radius-md);min-height:108px;color:var(--text);background:var(--surface);box-shadow:var(--shadow-sm);align-content:center;gap:6px;padding:18px;text-decoration:none;transition:border-color .14s,transform .14s;display:grid}.settingsLinkCards a:hover{border-color:var(--primary);transform:translateY(-1px)}.settingsLinkCards span{color:var(--text-muted);font-size:.78rem;line-height:1.45}.automationRuleList{gap:14px;display:grid}.automationRuleList>.settingsSafetyNotice{margin-bottom:2px}.automationRuleCard{margin-top:0}.automationRuleHeading{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.automationRuleHeading h2{margin:0 0 5px}.automationRuleHeading p{color:var(--text-muted);margin:0;font-size:.78rem}.automationRuleCard .controlForm fieldset{border:0;padding:0}.settingsSecurityPanel{grid-template-columns:minmax(220px,.75fr) minmax(0,1.25fr);align-items:start;gap:30px;display:grid}.settingsSecurityPanel h2{margin:0 0 7px}.settingsSecurityPanel p{color:var(--text-muted);margin:0}.settingsDefinitionGrid{grid-template-columns:repeat(2,1fr);gap:10px;margin:0;display:grid}.settingsDefinitionGrid div{border:1px solid var(--border);background:var(--surface-inset);border-radius:10px;gap:5px;padding:13px;display:grid}.settingsDefinitionGrid dt{color:var(--text-muted);font-size:.72rem;font-weight:650}.settingsDefinitionGrid dd{margin:0;font-size:.86rem;font-weight:720}.repaymentPolicyNote{border:1px solid var(--border);background:var(--surface-inset);border-radius:9px;grid-column:1/-1;gap:4px;padding:12px 13px;display:grid}.repaymentPolicyNote strong{font-size:.8rem}.repaymentPolicyNote span{color:var(--text-muted);font-size:.76rem;line-height:1.5}.repaymentPolicyError{font-weight:680;color:var(--danger)!important}.caseFiltersToolbar{align-items:end;gap:12px;display:flex}.caseSearchForm{flex:1;align-items:end;gap:10px;min-width:0;display:flex}.caseSearchForm label{min-width:220px;color:var(--text-muted);flex:1;gap:6px;font-size:.76rem;font-weight:650;display:grid}.caseSearchForm .caseSortLabel{flex:0 0 240px;min-width:220px;max-width:260px}.caseFilterButton>span{min-width:20px;min-height:20px;color:var(--primary-contrast);background:var(--primary);border-radius:999px;place-items:center;padding:1px 6px;font-size:.68rem;display:inline-grid}.caseFilterDrawer{border:0;border-left:1px solid var(--border);width:min(430px,100%);max-width:none;height:100dvh;max-height:none;color:var(--text);background:var(--surface);border-radius:0;margin:0 0 0 auto;padding:0;box-shadow:-18px 0 50px #0512192e}.caseFilterDrawer::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0512197a}.caseFilterDrawerHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:20px;padding:24px;display:flex}.caseFilterDrawerHeader h2{margin:4px 0 0;font-size:1.5rem}.caseFilterDrawerForm{gap:20px;padding:24px;display:grid}.caseFilterDrawerForm>label{color:var(--text-muted);gap:7px;font-size:.8rem;font-weight:650;display:grid}.caseFilterDrawerActions{border-top:1px solid var(--border);grid-template-columns:1fr 1fr;gap:12px;margin-top:8px;padding-top:20px;display:grid}.caseCustomerName{display:block}.caseCustomerReference{color:var(--text-muted);margin-top:4px;font-size:.72rem;font-weight:520;display:block}.caseRow{border-bottom:1px solid var(--border);grid-template-columns:minmax(210px,1fr) 1.4fr auto;align-items:center;gap:18px;padding:18px 0;display:grid}.caseRow:last-child{border-bottom:0}.caseRow p{color:var(--text-muted);margin:0}.caseRow dl{grid-template-columns:repeat(3,1fr);gap:14px;margin:0;display:grid}.caseWorkspaceTableWrap{width:100%;margin-top:18px;overflow-x:auto}.caseWorkspaceTable{border-collapse:collapse;text-align:left;width:100%;min-width:1510px}.caseWorkspaceTable th,.caseWorkspaceTable td{border-bottom:1px solid var(--border);vertical-align:middle;white-space:nowrap;padding:15px 13px}.caseWorkspaceTable thead th{color:var(--text-muted);letter-spacing:.07em;text-transform:uppercase;padding-top:9px;padding-bottom:10px;font-size:.7rem;font-weight:680}.caseWorkspaceTable tbody th{color:var(--text);font-size:.9rem;font-weight:700}.caseWorkspaceTable tbody th a{text-decoration-thickness:1px}.caseWorkspaceTable tbody tr:last-child th,.caseWorkspaceTable tbody tr:last-child td{border-bottom:0}.caseWorkspaceTable tbody tr:hover{background:var(--surface-inset)}.caseWorkspaceTable tbody tr.deadlineWarning{background:color-mix(in srgb, #f4c96b 25%, var(--surface))}.caseWorkspaceTable tbody tr.deadlineWarning:hover{background:color-mix(in srgb, #f4c96b 34%, var(--surface))}.caseWorkspaceTable tbody tr.deadlineCritical{background:color-mix(in srgb, #ef8f8f 24%, var(--surface))}.caseWorkspaceTable tbody tr.deadlineCritical:hover{background:color-mix(in srgb, #ef8f8f 34%, var(--surface))}.caseWorkspaceTable tbody tr.proposalActionRequired{background:color-mix(in srgb, var(--warning) 12%, var(--surface));box-shadow:inset 4px 0 0 var(--warning);animation:1.15s ease-in-out 3 caseActionPulse;position:relative}.caseWorkspaceTable tbody tr.proposalActionRequired:hover{background:color-mix(in srgb, var(--warning) 18%, var(--surface))}.caseProposalStatus{align-items:center;gap:7px;display:inline-flex}.caseNewOfferBadge{color:#fff;background:var(--danger);letter-spacing:.04em;text-transform:uppercase;border-radius:999px;padding:4px 7px;font-size:.62rem;font-weight:820;line-height:1}@keyframes caseActionPulse{0%,to{background:color-mix(in srgb, var(--warning) 12%, var(--surface))}50%{background:color-mix(in srgb, var(--warning) 28%, var(--surface))}}.caseWorkspaceTable td:last-child{text-align:right}.caseWorkspaceTable .rowActions{flex-wrap:nowrap;justify-content:flex-end}.caseRowMenu{text-align:left;display:inline-block;position:relative}.caseRowMenu summary{border:1px solid var(--border);width:34px;height:34px;color:var(--text-muted);background:var(--surface);cursor:pointer;border-radius:9px;place-items:center;list-style:none;display:grid}.caseRowMenu summary::-webkit-details-marker{display:none}.caseRowMenu summary:hover,.caseRowMenu[open] summary{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 45%, var(--border));background:var(--primary-soft)}.caseRowMenuPopover{z-index:12;border:1px solid var(--border);background:var(--surface);min-width:150px;box-shadow:var(--shadow-md);border-radius:10px;padding:6px;display:grid;position:absolute;top:calc(100% + 6px);right:0}.caseRowMenuPopover a{color:var(--text);white-space:nowrap;border-radius:7px;padding:9px 10px;font-size:.82rem;font-weight:620;text-decoration:none}.caseRowMenuPopover a:hover{color:var(--primary);background:var(--primary-soft)}.caseWorkspaceTable tbody tr:last-child .caseRowMenuPopover{top:auto;bottom:calc(100% + 6px)}.caseReferenceLink{color:var(--primary);font-size:.79rem;font-weight:700;text-decoration-thickness:1px}.teamSectionHeading{justify-content:space-between;align-items:end;gap:18px;margin-bottom:18px;display:flex}.teamSectionHeading h2{margin:0 0 5px}.teamSectionHeading p{color:var(--text-muted);margin:0;font-size:.84rem}.teamMemberCount{border:1px solid var(--border);color:var(--text-muted);background:var(--surface-inset);white-space:nowrap;border-radius:999px;padding:6px 10px;font-size:.72rem;font-weight:700}.teamTableWrap{width:100%;overflow-x:auto}.teamUsersTable{border-collapse:collapse;text-align:left;width:100%;min-width:920px}.teamUsersTable th,.teamUsersTable td{border-bottom:1px solid var(--border);vertical-align:middle;padding:16px 14px}.teamUsersTable thead th{color:var(--text-muted);background:var(--surface-inset);letter-spacing:.075em;text-transform:uppercase;padding-top:10px;padding-bottom:11px;font-size:.68rem;font-weight:720}.teamUsersTable thead th:first-child{border-radius:9px 0 0 9px}.teamUsersTable thead th:last-child{border-radius:0 9px 9px 0}.teamUsersTable tbody tr:last-child th,.teamUsersTable tbody tr:last-child td{border-bottom:0}.teamUsersTable tbody tr:hover{background:var(--surface-inset)}.teamUsersTable tbody th{min-width:190px}.teamUsersTable tbody th strong,.teamUsersTable tbody th span,.teamUsersTable tbody th small{display:block}.teamUsersTable tbody th strong{margin-bottom:3px;font-size:.88rem}.teamUsersTable tbody th span{color:var(--text-muted);font-size:.76rem;font-weight:500}.teamUsersTable tbody th small{width:fit-content;color:var(--primary);background:var(--primary-soft);border-radius:999px;margin-top:6px;padding:2px 7px;font-size:.64rem}.teamRoleForm{align-items:center;gap:8px;display:flex}.teamRoleForm select{min-width:154px;height:38px;min-height:38px;padding:7px 34px 7px 10px;font-size:.78rem}.teamActionButton{white-space:nowrap;border-radius:8px;min-height:38px;padding:7px 12px;font-size:.76rem}.teamRoleLabel{color:var(--text-muted);text-transform:capitalize;font-size:.78rem}.teamInvitationStatus{gap:7px;max-width:220px;display:grid}.teamInvitationStatus small{font-size:.7rem;line-height:1.35}.teamTableActions{justify-content:flex-end;align-items:center;gap:12px;display:flex}.teamTableActions form{margin:0}.teamEmptyValue{color:var(--text-muted);font-size:.75rem}.customerRecordHeader p a{color:var(--text);font-weight:680}.customerRecordMetrics{grid-template-columns:repeat(5,minmax(145px,1fr))}.customerRecordGrid{grid-template-columns:minmax(0,1.55fr) minmax(270px,.7fr);align-items:start;gap:18px;margin-top:18px;display:grid}.customerRecordGrid .controlPanel{margin-top:0}.customerRecordSideRail{gap:18px;display:grid}.customerRecordSectionHeading{justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px;display:flex}.customerRecordSectionHeading h2{margin:5px 0 0}.customerRecordSectionHeading>span{color:var(--text-muted);font-size:.76rem;font-weight:650}.customerRecordDetails{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 28px;margin:0;display:grid}.customerRecordDetails div{border-bottom:1px solid var(--border);gap:5px;min-width:0;padding:14px 0;display:grid}.customerRecordDetails dt{color:var(--text-muted);letter-spacing:.06em;text-transform:uppercase;font-size:.67rem;font-weight:680}.customerRecordDetails dd{overflow-wrap:anywhere;margin:0;font-size:.86rem;font-weight:620}.customerRecordDetails dd a{color:var(--primary)}.customerRecordDetails .customerRecordAddress{grid-column:1/-1}.acquiredPaymentsPanel{gap:22px;display:grid}.acquiredPaymentForm{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);grid-template-columns:minmax(260px,1.6fr) minmax(180px,.7fr);align-items:end;gap:16px;margin:0;padding:18px;display:grid}.acquiredPaymentForm label{margin:0}.acquiredPaymentAction{flex-wrap:wrap;grid-column:1/-1;align-items:center;gap:14px;display:flex}.acquiredPaymentAction span{max-width:560px;color:var(--text-muted);font-size:.76rem;line-height:1.45}.acquiredPaymentHistory{gap:12px;display:grid}.acquiredPaymentHistory h3{margin:0;font-size:1rem}.acquiredStatus,.acquiredPaymentState strong{background:var(--surface-raised);width:fit-content;color:var(--text-muted);text-transform:capitalize;border-radius:999px;padding:4px 8px;font-size:.72rem;font-weight:720;display:inline-flex}.acquiredStatus.success,.acquiredStatus.settled,.acquiredPaymentState.success strong,.acquiredPaymentState.settled strong{background:var(--success-soft);color:var(--success)}.acquiredStatus.failed,.acquiredStatus.needs_review,.acquiredPaymentState.failed strong,.acquiredPaymentState.needs_review strong{background:var(--danger-soft);color:var(--danger)}.acquiredStatus.pending,.acquiredPaymentState.pending strong{background:var(--warning-soft);color:var(--warning)}.acquiredReturnPanel{gap:16px;width:min(680px,100%);margin:clamp(30px,8vh,96px) auto;display:grid}.acquiredReturnPanel h1,.acquiredReturnPanel p{margin:0}.acquiredPaymentState{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);gap:8px;padding:16px;display:grid}.acquiredPaymentState span{color:var(--text-muted);line-height:1.5}.configuredCustomerDetails{margin-top:18px}.customerAttentionPanel{gap:18px;display:grid}.customerAttentionPanel h2{margin:-12px 0 0}.customerAttentionPanel>div{border-top:1px solid var(--border);gap:7px;padding-top:16px;display:grid}.customerAttentionPanel>div>span{color:var(--text-muted);letter-spacing:.06em;text-transform:uppercase;font-size:.68rem;font-weight:680}.customerAttentionPanel>div>strong{font-size:.86rem}.customerAttentionPanel p{color:var(--text-muted);margin:0;font-size:.82rem}.manualCallsPanel{gap:13px;display:grid}.manualCallsPanel h2{margin:-6px 0 0}.manualCallsPanel>p:not(.eyebrow){color:var(--text-muted);margin:0;font-size:.8rem;line-height:1.5}.manualCallForm{gap:12px;margin:0;display:grid}.manualCallCase{color:var(--text-muted);margin:0;font-size:.74rem}.manualCallCase strong{color:var(--text)}.manualCallCaseSelect{margin:0;font-size:.72rem}.manualCallCaseSelect select{min-height:40px}.manualCallButtons{gap:9px;display:grid}.manualCallButton{border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;min-height:60px;color:var(--text);background:var(--surface-inset);text-align:left;cursor:pointer;grid-template-columns:34px minmax(0,1fr);align-items:center;gap:10px;padding:10px 12px;transition:border-color .14s,background-color .14s,transform .14s;display:grid}.manualCallButton:hover:not(:disabled){border-color:var(--primary);background:var(--primary-soft);transform:translateY(-1px)}.manualCallButton:disabled{opacity:.48;cursor:not-allowed}.manualCallButtonIcon{width:34px;height:34px;color:var(--primary);background:var(--primary-soft);border-radius:10px;justify-content:center;align-items:center;display:inline-flex}.manualCallButtonIcon .buttonSpinner{flex-basis:16px;width:16px;height:16px}.manualCallButton strong,.manualCallButton small{display:block}.manualCallButton strong{font-size:.78rem}.manualCallButton small{color:var(--text-muted);margin-top:3px;font-size:.68rem;line-height:1.35}.manualCallUnavailable,.manualCallConfigurationNote{color:var(--text-muted);font-size:.7rem;line-height:1.4}.customerSupportFlags{flex-wrap:wrap;gap:7px;margin:0;padding:0;list-style:none;display:flex}.customerSupportFlags li{border:1px solid color-mix(in srgb, var(--warning) 28%, var(--border));color:var(--warning);background:var(--warning-soft);border-radius:999px;padding:6px 9px;font-size:.72rem;font-weight:680}.customerCasesTable{min-width:720px}.customerCasesTable th a{color:var(--primary)}.customerActivityTimeline{margin:0;padding:0;list-style:none}.customerActivityTimeline li{grid-template-columns:minmax(0,1fr) auto;gap:18px;min-height:62px;padding:4px 0 17px 28px;display:grid;position:relative}.customerActivityTimeline li:not(:last-child):before{background:var(--border);content:"";width:1px;position:absolute;top:15px;bottom:-2px;left:7px}.customerActivityTimeline li>span{border:2px solid var(--surface);background:var(--primary);width:11px;height:11px;box-shadow:0 0 0 1px var(--primary);border-radius:50%;position:absolute;top:7px;left:2px}.customerActivityTimeline li>div{gap:4px;display:grid}.customerActivityTimeline a,.customerActivityTimeline strong{color:var(--text);font-size:.86rem;font-weight:700}.customerActivityTimeline p{color:var(--text-muted);text-transform:capitalize;margin:0;font-size:.76rem}.customerActivityTimeline time{color:var(--text-muted);white-space:nowrap;font-size:.72rem}.compactHeader h1{font-size:clamp(1.9rem,3.5vw,2.8rem)}.intakePageHeader{margin-bottom:22px}.intakePageHeader h1{max-width:900px}.intakeLoadingScreen{z-index:1000;background:radial-gradient(circle at 50% 36%, color-mix(in srgb, var(--primary) 15%, transparent), transparent 34%), color-mix(in srgb, var(--bg) 88%, transparent);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);place-items:center;padding:24px;display:grid;position:fixed;inset:0 0 0 248px}.controlShell.sidebarCollapsed .intakeLoadingScreen{left:76px}.intakeLoadingCard{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));background:color-mix(in srgb, var(--surface) 96%, transparent);text-align:center;border-radius:24px;justify-items:center;gap:24px;width:min(100%,480px);padding:clamp(28px,5vw,46px);display:grid;box-shadow:0 30px 90px #0512193d}.intakeLoadingCard .brandLogo img{width:152px}.intakeLoadingGraphic{place-items:center;width:92px;height:92px;display:grid;position:relative}.intakeLoadingOrbit,.intakeLoadingPulse{border-radius:50%;position:absolute;inset:0}.intakeLoadingOrbit{border:3px solid color-mix(in srgb, var(--primary) 14%, var(--border));border-top-color:var(--primary);border-right-color:color-mix(in srgb, var(--primary) 58%, var(--border));animation:.9s linear infinite intake-loading-spin}.intakeLoadingPulse{background:var(--primary-soft);animation:1.6s ease-in-out infinite intake-loading-pulse;inset:10px}.intakeLoadingCheck{color:var(--primary);font-size:1.7rem;font-weight:800;position:relative}.intakeLoadingCopy{justify-items:center;gap:7px;display:grid}.intakeLoadingCopy h2{letter-spacing:-.035em;margin:0;font-size:clamp(1.45rem,4vw,1.85rem)}.intakeLoadingCopy p:not(.eyebrow){max-width:370px;color:var(--text-muted);margin:0;line-height:1.55}.intakeLoadingProgress{align-items:center;width:min(100%,330px);display:grid;position:relative}.intakeLoadingProgress:before{background:var(--border);content:"";height:2px;position:absolute;left:8px;right:8px}.intakeLoadingProgress span{border:2px solid var(--border-strong);background:var(--surface);border-radius:50%;width:13px;height:13px;margin-inline:auto;position:relative}.intakeLoadingProgress span.complete{border-color:var(--primary);background:var(--primary)}.intakeLoadingProgress span.active{border-color:var(--primary);background:var(--surface);box-shadow:0 0 0 5px color-mix(in srgb, var(--primary) 16%, transparent);animation:1.2s ease-in-out infinite intake-loading-node}.intakeLoadingCard>small{color:var(--text-subtle);line-height:1.45}@keyframes intake-loading-spin{to{transform:rotate(360deg)}}@keyframes intake-loading-pulse{50%{opacity:.72;transform:scale(.9)}}@keyframes intake-loading-node{50%{box-shadow:0 0 0 9px color-mix(in srgb, var(--primary) 8%, transparent)}}@media (prefers-reduced-motion:reduce){.intakeLoadingOrbit,.intakeLoadingPulse,.intakeLoadingProgress span.active{animation:none}}@media (max-width:900px){.intakeLoadingScreen,.controlShell.sidebarCollapsed .intakeLoadingScreen{left:0}}.intakeProgress{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);width:100%;box-shadow:var(--shadow-sm);scrollbar-width:thin;margin-bottom:22px;overflow-x:auto}.intakeProgress ol{grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:5px;min-width:780px;margin:0;padding:7px;list-style:none;display:grid}.intakeStep{min-width:0;position:relative}.intakeStep:after{background:var(--border);content:"";width:5px;height:1px;position:absolute;top:50%;right:-5px}.intakeStep:last-child:after{display:none}.intakeStep>a,.intakeStep>span{min-height:60px;color:var(--text-muted);border:1px solid #0000;border-radius:10px;align-items:center;gap:9px;padding:9px 10px;text-decoration:none;transition:color .15s,border-color .15s,background .15s;display:flex}.intakeStep>a:hover{color:var(--text);border-color:var(--border);background:var(--surface-inset)}.intakeStepMarker{border:1px solid var(--border-strong);background:var(--surface-inset);width:30px;height:30px;font:700 .75rem var(--font-mono);border-radius:9px;flex:0 0 30px;place-items:center;display:grid}.intakeStepCopy{gap:2px;min-width:0;display:grid}.intakeStepCopy small{color:inherit;letter-spacing:.05em;text-transform:uppercase;font-size:.62rem}.intakeStepCopy strong{text-overflow:ellipsis;white-space:nowrap;font-size:.78rem;overflow:hidden}.intakeStep.complete>a{color:var(--text)}.intakeStep.complete .intakeStepMarker{color:var(--primary-contrast);border-color:var(--primary);background:var(--primary)}.intakeStep.current>a,.intakeStep.current>span{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 28%, var(--border));background:var(--primary-soft)}.intakeStep.current .intakeStepMarker{color:var(--primary-contrast);border-color:var(--primary);background:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--primary) 13%, transparent)}.intakeStep.available>a{color:var(--text)}.intakeStep.locked>span{cursor:not-allowed;opacity:.58}.intakeStep.error>a,.intakeStep.error>span{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 28%, var(--border));background:var(--danger-soft)}.intakeStep.error .intakeStepMarker{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 42%, var(--border));background:var(--danger-soft)}.intakeWorkspace{grid-template-columns:minmax(0,1fr);align-items:start;gap:20px;width:min(100%,1120px);margin-inline:auto;display:grid}.intakePanel{grid-row:2;min-width:0;padding:clamp(22px,3vw,36px)}.intakePanel>.formError:first-child,.intakePanel>.successNotice:first-child{margin-top:0}.intakeForm{gap:22px;margin-top:0}.intakeStepHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:24px;padding-bottom:24px;display:flex}.intakeStepHeader h2{letter-spacing:-.035em;margin:5px 0 8px;font-size:clamp(1.55rem,2.4vw,2.15rem)}.intakeStepHeader p:not(.eyebrow){max-width:680px;color:var(--text-muted);margin:0;line-height:1.6}.intakeRequirement{border:1px solid var(--border);color:var(--text-muted);background:var(--surface-inset);letter-spacing:.04em;text-transform:uppercase;border-radius:999px;flex:none;padding:6px 9px;font-size:.67rem;font-weight:700}.intakeForm .intakeFormSection,.intakeForm>fieldset{border-color:var(--border);background:var(--surface-inset);padding:22px}.intakeForm .intakeFormSection legend,.intakeForm>fieldset legend{color:var(--text);padding:0 8px;font-size:.9rem}.intakeForm .compactSection>label:not(.checkLabel){max-width:520px}.intakeFormSection>small{color:var(--text-muted);font-weight:450;line-height:1.55}.intakeActionBar{z-index:5;border:1px solid color-mix(in srgb, var(--border) 85%, transparent);border-radius:var(--radius-md);background:color-mix(in srgb, var(--surface) 94%, transparent);box-shadow:var(--shadow-md);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);margin:6px -12px -12px;padding:12px;position:sticky;bottom:14px}.intakeActionBar>.actions{margin-left:auto}.intakeSummary{grid-row:1;position:static}.intakeSummaryDetails{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm);overflow:hidden}.intakeSummaryDetails>summary{min-height:64px;color:var(--text);cursor:pointer;justify-content:space-between;align-items:center;gap:16px;padding:13px 16px;list-style:none;display:flex}.intakeSummaryDetails>summary::-webkit-details-marker{display:none}.intakeSummaryDetails>summary>span{gap:2px;display:grid}.intakeSummaryDetails>summary small{color:var(--text-muted);letter-spacing:.05em;text-transform:uppercase;font-size:.68rem}.intakeSummaryDetails>summary strong{font:700 .85rem var(--font-mono)}.intakeSummaryDetails>summary svg{transition:transform .15s}.intakeSummaryDetails[open]>summary svg{transform:rotate(90deg)}.intakeSummaryDetails:not([open])>.intakeSummaryContent{display:none!important}.intakeSummaryDetails[open]>.intakeSummaryContent{border-top:1px solid var(--border)}.intakeSummaryContent{gap:19px;padding:21px;display:grid}.intakeSummaryHeading{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.intakeSummaryHeading h2{letter-spacing:-.025em;margin:5px 0 0;font-size:1.15rem}.intakeSummaryHeading .statusPill{align-self:center}.intakeSummary dl{margin:0;display:grid}.intakeSummary dl div{border-bottom:1px solid var(--border);gap:4px;padding:12px 0;display:grid}.intakeSummary dl div:first-child{padding-top:0}.intakeSummary dl div:last-child{border-bottom:0;padding-bottom:0}.intakeSummary dt{color:var(--text-muted);letter-spacing:.055em;text-transform:uppercase;font-size:.69rem;font-weight:650}.intakeSummary dd{overflow-wrap:anywhere;margin:0;font-size:.9rem;font-weight:680}.intakeSummaryNotice{color:var(--text-muted);background:var(--surface-inset);border-radius:10px;margin:0;padding:12px;font-size:.73rem;line-height:1.55}.referenceReview{gap:19px;display:grid}.referenceReview h3{margin:5px 0 0;font-size:1.05rem}.referenceReview dl{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:0;display:grid}.referenceReview dl div{border:1px solid var(--border);background:var(--surface);border-radius:10px;gap:5px;padding:15px;display:grid}.referenceReview dt{color:var(--text-muted);text-transform:uppercase;letter-spacing:.055em;font-size:.68rem}.referenceReview dd{overflow-wrap:anywhere;margin:0;font-weight:700}.reviewEditLinks{flex-wrap:wrap;gap:8px;display:flex}.reviewEditLinks a{border:1px solid var(--border);min-height:36px;color:var(--text);background:var(--surface-inset);border-radius:9px;align-items:center;padding:8px 11px;font-size:.76rem;font-weight:650;text-decoration:none;display:inline-flex}.reviewEditLinks a:hover{color:var(--primary);border-color:color-mix(in srgb, var(--primary) 35%, var(--border))}.referenceBanner{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);justify-content:space-between;gap:20px;padding:13px 15px;display:flex}.referenceBanner span{color:var(--text-muted)}.debtEditor,.reviewGrid,.documentList{gap:15px;display:grid}.debtLine{position:relative}.debtLine>.textButton{justify-self:end}.documentUpload{border:1px dashed var(--border-strong);border-radius:var(--radius-md);background:var(--surface-inset);padding:16px}.documentRow{grid-template-columns:minmax(220px,1fr) auto auto;align-items:center;gap:13px;display:grid}.documentRow>div{gap:4px;display:grid}.intakeDocumentGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.intakeDocumentCard{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);align-content:start;gap:16px;padding:20px;transition:border-color .2s,background .2s,box-shadow .2s;display:grid}.intakeDocumentCard.uploaded{border-color:color-mix(in srgb, var(--success) 50%, var(--border));background:color-mix(in srgb, var(--success) 7%, var(--surface));box-shadow:inset 4px 0 0 var(--success)}.intakeDocumentCardHeader{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.intakeDocumentCardHeader>div{align-items:flex-start;gap:12px;display:flex}.intakeDocumentCardHeader h3{margin:1px 0 4px;font-size:1rem}.intakeDocumentCardHeader p{color:var(--text-muted);margin:0;font-size:.875rem;line-height:1.45}.intakeDocumentNumber{background:var(--surface-inset);width:32px;height:32px;color:var(--text-muted);border-radius:9px;flex:0 0 32px;place-items:center;font-weight:800;display:grid}.intakeDocumentCard.uploaded .intakeDocumentNumber{background:var(--success);color:#fff}.intakeDocumentUploadForm{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:10px;display:grid}.intakeDocumentUploadForm label{min-width:0}.intakeDocumentUploadForm input[type=file]{width:100%}.intakeDocumentUploadedFile{border:1px solid color-mix(in srgb, var(--success) 25%, var(--border));border-radius:var(--radius-sm);background:var(--surface);grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:10px;padding:12px;display:grid}.intakeDocumentUploadedFile>div{gap:3px;min-width:0;display:grid}.intakeDocumentUploadedFile strong,.intakeDocumentUploadedFile span{overflow-wrap:anywhere}.intakeDocumentUploadedFile>div span{color:var(--text-muted);font-size:.78rem}.reviewSummary{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);grid-template-columns:repeat(4,1fr);gap:16px;margin:0;padding:18px;display:grid}.readinessIssues h3,.duplicateWarning p{margin-top:0}.caseDetailGrid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.caseDetailGrid .controlPanel{margin-top:18px}.detailList{gap:13px;margin:17px 0 0;display:grid}.dangerPanel{border-color:color-mix(in srgb, var(--danger) 34%, var(--border))}.proposalPanel{border-color:color-mix(in srgb, var(--primary) 35%, var(--border))}.proposalNotice{margin-top:18px}.proposalDecisionGrid,.financialHistoryGrid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:16px;display:grid}.proposalDecisionGrid>.controlForm,.financialControlGrid .controlForm{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);margin-top:14px;padding:18px}.proposalDecisionGrid h3,.financialControlGrid h3,.financialHistoryGrid h3{margin:0;font-size:1.05rem}.proposalHistoryRow{justify-content:space-between;align-items:start;gap:18px;display:flex}.proposalHistoryRow>div{gap:6px;display:grid}.proposalHistoryRow p{margin:0}.caseAuditRow{grid-template-columns:165px minmax(150px,.7fr) 1.3fr .7fr}.repaymentEstimate{border:1px solid color-mix(in srgb, var(--primary) 28%, var(--border));border-radius:var(--radius-md);background:var(--primary-soft);gap:6px;padding:14px;font-weight:450;display:grid}.repaymentEstimate strong{color:var(--primary)}.repaymentEstimate span{color:var(--text-muted)}.dashboardHeader h1{font-size:clamp(2rem,3.5vw,3.15rem)}.dashboardHeaderActions,.dashboardHeaderActions form{align-items:center;gap:12px;display:flex}.dashboardHeaderActions{flex-wrap:wrap}.dashboardHeaderActions select{min-width:150px}.dashboardMetrics{grid-template-columns:repeat(5,minmax(140px,1fr));gap:10px;display:grid}.dashboardMetric{flex-direction:column;justify-content:space-between;gap:15px;min-height:116px;padding:17px;display:flex}.dashboardMetric span{color:var(--text-muted);font-size:.78rem}.dashboardMetric strong{letter-spacing:-.05em;overflow-wrap:anywhere;font-size:clamp(1.35rem,2.2vw,1.9rem);line-height:1}.dashboardMainGrid{grid-template-columns:minmax(0,1.45fr) minmax(320px,.8fr);gap:12px;margin-top:12px;display:grid}.dashboardLowerGrid{grid-template-columns:minmax(0,1fr) 270px;align-items:start;gap:12px;margin-top:12px;display:grid}.dashboardPanel{min-width:0;padding:20px}.dashboardPanel>p,.dashboardPanelHeading p{color:var(--text-muted);margin:5px 0 16px;font-size:.8rem}.dashboardPanelHeading{justify-content:space-between;align-items:start;gap:18px;display:flex}.dashboardPanelHeading>a{color:var(--primary);font-size:.8rem;font-weight:680}.dashboardChart svg{width:100%;height:auto;overflow:visible}.dashboardChart svg text{fill:var(--text-muted);font-size:12px}.chartGridLine{stroke:var(--border);stroke-width:1px;stroke-dasharray:3 5}.chartAxisLabel{font-variant-numeric:tabular-nums;font-size:10px!important}.chartArea{fill:url(#arrearsAreaGradient);pointer-events:none}.chartLine{fill:none;stroke-linecap:round;stroke-linejoin:round;stroke-width:3px;vector-effect:non-scaling-stroke}.arrearsLine{stroke:var(--chart-primary)}.recoveryLine{stroke:var(--chart-secondary)}.chartHitArea{fill:#0000;cursor:crosshair;outline:none}.chartHitArea:focus{fill:color-mix(in srgb, var(--primary) 5%, transparent)}.chartCrosshair{stroke:var(--text-subtle);stroke-width:1px;stroke-dasharray:4 4;pointer-events:none}.chartPoint{stroke:var(--surface);stroke-width:3px;vector-effect:non-scaling-stroke;pointer-events:none}.arrearsPoint{fill:var(--chart-primary)}.recoveryPoint{fill:var(--chart-secondary)}.chartTooltip{pointer-events:none}.chartTooltip rect{fill:var(--surface-raised);stroke:var(--border-strong);stroke-width:1px;filter:drop-shadow(0 7px 10px #00000024)}.chartTooltip text{fill:var(--text);font-variant-numeric:tabular-nums;font-size:10px}.chartTooltip .tooltipTitle{fill:var(--text-muted);font-weight:700}.chartLegend{color:var(--text-muted);gap:18px;margin-top:10px;font-size:.76rem;display:flex}.chartLegend span{align-items:center;gap:6px;display:flex}.chartLegend i{background:var(--chart-primary);border-radius:2px;width:16px;height:3px}.chartLegend .legendRecovery{background:var(--chart-secondary)}.chartData{color:var(--text-muted);margin-top:12px;font-size:.76rem}.ageingChart{gap:17px;margin-top:22px;display:grid}.ageingRow{grid-template-columns:82px minmax(70px,1fr) auto 44px;align-items:center;gap:9px;font-size:.75rem;display:grid}.ageingTrack{background:var(--bg-subtle);border-radius:4px;height:12px;overflow:hidden}.ageingTrack i{background:var(--chart-primary);min-width:2px;height:100%;display:block}.ageingRow:nth-child(3) .ageingTrack i{background:var(--chart-secondary)}.ageingRow:nth-child(4) .ageingTrack i{background:var(--chart-warning)}.ageingRow:nth-child(5) .ageingTrack i{background:var(--text-subtle)}.ageingRow small{color:var(--text-muted);text-align:right}.dashboardTableWrap{max-width:100%;overflow-x:auto}.dashboardTableWrap table{border-collapse:collapse;width:100%;font-size:.75rem}.dashboardTableWrap th{color:var(--text-muted);text-align:left;white-space:nowrap;padding:9px 10px;font-weight:650}.dashboardTableWrap td{border-top:1px solid var(--border);vertical-align:top;padding:11px 10px}.dashboardTableWrap td a{color:var(--primary);font-weight:650}.priorityTable td:nth-child(7){min-width:180px}.todayPanel{display:grid}.todayItem{border-bottom:1px solid var(--border);justify-content:space-between;gap:16px;padding:15px 0;display:flex}.todayItem:last-child{border-bottom:0}.todayItem>div{gap:4px;display:grid}.todayItem span{color:var(--text-muted);font-size:.74rem}.todayItem b{color:var(--primary)}.todayItem.urgent b{color:var(--danger)}.dashboardEmpty{min-height:190px;color:var(--text-muted);place-items:center;display:grid}.dashboardTimestamp{color:var(--text-muted);text-align:right;font-size:.7rem}.financialControlGrid{grid-template-columns:minmax(0,1fr);align-items:stretch;gap:16px;display:grid}.financialControlGrid .caseActionCard{width:100%}.financialHistoryGrid{margin-top:18px}.financialTransaction{gap:10px;display:grid}.financialTransaction>div{gap:4px;display:grid}.financialTransaction span{color:var(--text-muted)}.caseLedgerHint{border-bottom:1px solid var(--border);color:var(--text-muted);background:var(--surface);margin:0;padding:11px 16px;font-size:.72rem;line-height:1.45}.casePaymentRow{grid-template-columns:minmax(0,1fr) auto;align-items:start}.casePaymentActions{align-items:center;gap:8px!important;display:flex!important}.casePaymentActionMenu{position:relative}.casePaymentActionMenu>summary{cursor:pointer;min-height:34px;padding:6px 10px;font-size:.72rem;list-style:none}.casePaymentActionMenu>summary::-webkit-details-marker{display:none}.casePaymentActionMenu[open]>summary{color:var(--primary);border-color:var(--primary);background:var(--primary-soft)}.casePaymentActionMenu.delete[open]>summary{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 45%, var(--border));background:var(--danger-soft)}.casePaymentActionMenu>form{z-index:12;border:1px solid var(--border-strong);border-radius:var(--radius-md);background:var(--surface-raised);width:min(320px,100vw - 48px);box-shadow:var(--shadow-md);gap:14px;margin:0;padding:17px;display:grid;position:absolute;top:calc(100% + 8px);right:0}.casePaymentActionMenu>form label{gap:6px;font-size:.77rem;font-weight:650;display:grid}.casePaymentActionMenu.delete>form{width:min(290px,100vw - 48px)}.casePaymentActionMenu.delete>form p{color:var(--text-muted);margin:0;font-size:.76rem;line-height:1.5}.inlineReversal{grid-template-columns:1fr 1fr auto;align-items:center;gap:7px;display:grid}.inlineReversal input{min-width:0;min-height:36px;padding:7px 9px}.inlineDueDate{align-items:center;gap:8px;margin-top:5px;display:flex}.inlineDueDate input{width:auto;min-height:34px;padding:6px 8px}.companyProfileHeader{align-items:center}.companyProfileHeader>div{max-width:780px}.profileAccessBadge{border:1px solid var(--border);min-height:36px;color:var(--text-muted);background:var(--surface);white-space:nowrap;border-radius:999px;align-items:center;gap:7px;padding:7px 11px;font-size:.75rem;font-weight:650;display:inline-flex}.profileAccessBadge svg{color:var(--primary)}.profileSectionNav{z-index:8;border:1px solid var(--border);border-radius:var(--radius-lg);background:color-mix(in srgb, var(--surface) 94%, transparent);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);gap:3px;margin:22px 0;padding:6px;display:flex;position:sticky;top:0;overflow-x:auto}.profileSectionNav a{min-height:38px;color:var(--text-muted);white-space:nowrap;border-radius:8px;align-items:center;padding:8px 12px;font-size:.77rem;font-weight:650;text-decoration:none;display:inline-flex}.profileSectionNav a:hover,.profileSectionNav a:focus-visible{color:var(--primary);background:var(--primary-soft)}.companyProfileWorkspace{grid-template-columns:minmax(0,1fr) minmax(300px,360px);align-items:start;gap:24px;display:grid}.companyProfileForm,.companyLegalPanel,.profileLogoManager{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm)}.companyProfileForm{min-width:0;overflow:clip}.profileFormSection{border-bottom:1px solid var(--border);padding:clamp(24px,3vw,34px);scroll-margin-top:78px}.profileSectionHeading{grid-template-columns:42px minmax(0,1fr);align-items:start;gap:14px;margin-bottom:24px;display:grid}.profileSectionHeading h2,.profileRailHeading h2,.companyLegalHeader h2{margin:3px 0 5px;font-size:1.22rem}.profileSectionHeading p:not(.eyebrow),.profileRailHeading p,.companyLegalHeader p:not(.eyebrow){max-width:680px;color:var(--text-muted);margin:0;line-height:1.55}.profileSectionIcon{border:1px solid color-mix(in srgb, var(--primary) 22%, var(--border));width:42px;height:42px;color:var(--primary);background:var(--primary-soft);border-radius:11px;place-items:center;display:grid}.profileColourIcon{background:linear-gradient(135deg, var(--primary) 0 48%, transparent 48%), linear-gradient(315deg, var(--chart-secondary) 0 48%, var(--surface) 48%)}.companyProfileForm label,.companyProfileForm fieldset,.companyLegalForm label,.companyLegalForm fieldset{gap:7px;font-size:.84rem;font-weight:650;display:grid}.companyProfileForm small,.companyLegalForm small{color:var(--text-muted);font-weight:450}.companyProfileForm .profileAddressFields,.companyLegalForm .profileAddressFields{border:0;min-width:0;margin:18px 0 0;padding:0}.profileFieldHint{color:var(--text-muted);margin:0 0 14px;font-size:.8rem;font-weight:450}.companyProfileForm .profileAddressMatch{background:var(--surface-inset);border-radius:9px;width:fit-content;min-height:38px;margin:0;padding:8px 11px}.profileSaveBar{z-index:5;background:color-mix(in srgb, var(--surface) 94%, transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);justify-content:space-between;align-items:center;gap:20px;margin:0;padding:16px clamp(24px,3vw,34px);display:flex;position:sticky;bottom:12px;box-shadow:0 -12px 28px #15202b0f}.profileSaveBar>div{gap:2px;display:grid}.profileSaveBar strong{font-size:.85rem}.profileSaveBar span{color:var(--text-muted);font-size:.72rem}.profileSaveBar .button{flex:none}.companyProfilePreviewRail{gap:16px;display:grid;position:sticky;top:70px}.companyProfilePreview{border:1px solid color-mix(in srgb, var(--profile-primary) 34%, var(--border));color:#15202b;background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 20px 46px #15202b1f}.profilePreviewTopline{color:#5e6875;letter-spacing:.055em;text-transform:uppercase;background:#f7f9fa;border-bottom:1px solid #e3e8eb;justify-content:space-between;align-items:center;gap:12px;padding:11px 15px;font-size:.66rem;font-weight:700;display:flex}.profileLiveBadge{align-items:center;gap:5px;display:inline-flex}.profileLiveBadge>span{background:var(--profile-accent);width:7px;height:7px;box-shadow:0 0 0 3px color-mix(in srgb, var(--profile-accent) 16%, transparent);border-radius:50%}.profilePreviewBrand{background:radial-gradient(circle at 92% 10%, color-mix(in srgb, var(--profile-accent) 28%, transparent), transparent 34%), color-mix(in srgb, var(--profile-primary) 8%, #fff);align-items:center;gap:13px;padding:24px 20px 20px;display:flex}.profilePreviewBrand small{color:#697580;font-size:.68rem}.profilePreviewBrand h2{color:#15202b;margin:2px 0 0;font-size:1.08rem}.profilePreviewLogo{border:1px solid color-mix(in srgb, var(--profile-primary) 22%, #dce2e6);background:#fff;border-radius:14px;place-items:center;width:58px;height:58px;padding:8px;display:grid}.profilePreviewLogo img{object-fit:contain;max-width:100%;max-height:100%;display:block}.profilePreviewLogo strong{color:var(--profile-primary);font-size:1.4rem}.profilePreviewBody{gap:13px;padding:22px 20px;display:grid}.profilePreviewBody>p{margin:0 0 3px;font-weight:750}.profilePreviewLine{grid-template-columns:1fr 72px;gap:9px;display:grid}.profilePreviewLine.short{grid-template-columns:.65fr 96px}.profilePreviewLine span{background:#e9edef;border-radius:999px;height:8px}.profilePreviewButton{color:#fff;background:var(--profile-primary);border-radius:9px;place-items:center;min-height:40px;margin-top:7px;padding:9px 14px;font-size:.78rem;font-weight:700;display:grid}.companyProfilePreview footer{color:#697580;background:#f7f9fa;border-top:1px solid #e3e8eb;gap:2px;padding:14px 20px;font-size:.68rem;display:grid}.companyProfilePreview footer strong{color:#34414c;overflow-wrap:anywhere}.profileLogoManager{padding:20px}.profileRailHeading{grid-template-columns:42px minmax(0,1fr);gap:12px;display:grid}.profileRailHeading p{font-size:.75rem}.profileUploadedLogo{border:1px solid var(--border);border-radius:var(--radius-md);background:linear-gradient(45deg, var(--surface-inset) 25%, transparent 25%) 0 0 / 18px 18px, linear-gradient(-45deg, var(--surface-inset) 25%, transparent 25%) 0 9px / 18px 18px, linear-gradient(45deg, transparent 75%, var(--surface-inset) 75%) 9px -9px / 18px 18px, linear-gradient(-45deg, transparent 75%, var(--surface-inset) 75%) -9px 0 / 18px 18px, var(--surface);place-items:center;min-height:132px;margin-top:18px;padding:20px;display:grid}.profileUploadedLogo img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:92px;display:block}.profileUploadedLogo.empty{color:var(--text-muted);text-align:center;align-content:center;gap:8px}.profileUploadedLogo.empty>span{width:46px;height:46px;color:var(--primary-contrast);background:var(--primary);border-radius:12px;place-items:center;font-size:1.2rem;font-weight:780;display:grid}.profileUploadedLogo.empty p{margin:0;font-size:.74rem}.profileLogoManager .compactForm{max-width:none;margin-top:18px}.profileLogoManager .compactForm .button{width:100%}.profileLogoManager>small{color:var(--text-muted);text-align:center;margin-top:12px;font-size:.7rem;display:block}.profilePreviewNote{border:1px solid var(--border);border-radius:var(--radius-md);color:var(--text-muted);background:var(--surface-inset);grid-template-columns:20px minmax(0,1fr);align-items:start;gap:8px;padding:13px 14px;display:grid}.profilePreviewNote svg{color:var(--primary);margin-top:2px}.profilePreviewNote p{margin:0;font-size:.72rem;line-height:1.5}.companyLegalPanel{margin-top:24px;scroll-margin-top:78px;overflow:hidden}.companyLegalHeader{grid-template-columns:minmax(0,1fr) minmax(260px,.65fr);align-items:center;gap:30px;padding:clamp(24px,3vw,34px);display:grid}.companyLegalHeader .profileSectionHeading{margin:0}.companyLegalSummary{gap:12px;margin:0;display:grid}.companyLegalSummary div{grid-template-columns:100px minmax(0,1fr);gap:12px;display:grid}.companyLegalSummary dt{color:var(--text-muted);letter-spacing:.045em;text-transform:uppercase;font-size:.68rem;font-weight:650}.companyLegalSummary dd{overflow-wrap:anywhere;margin:0;font-size:.82rem;font-weight:680}.companyLegalForm{border-top:1px solid var(--border);background:var(--surface-inset);gap:20px;padding:clamp(24px,3vw,34px);display:grid}.companyLegalForm .profileAddressFields{margin-top:0}.companyLegalActions{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:18px;padding-top:18px;display:flex}.companyLegalActions p{color:var(--text-muted);align-items:center;gap:6px;margin:0;font-size:.73rem;display:inline-flex}.profilePendingReview{border-top:1px solid color-mix(in srgb, var(--warning) 18%, var(--border));color:var(--warning);background:var(--warning-soft);grid-template-columns:24px minmax(0,1fr);gap:12px;padding:20px clamp(24px,3vw,34px);display:grid}.profilePendingReview p{color:inherit;margin:3px 0 0;line-height:1.5}.companyLogoPreview{object-fit:contain;border:1px solid var(--border);border-radius:var(--radius-md);background:#fff;max-width:300px;max-height:160px;margin:18px 0;padding:12px;display:block}.colourPickerControl{background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-md);min-height:48px;box-shadow:var(--shadow-sm);grid-template-columns:38px minmax(0,1fr);align-items:center;gap:7px;padding:5px;transition:border-color .14s,box-shadow .14s;display:grid}.colourPickerControl:focus-within{border-color:var(--focus);box-shadow:0 0 0 2px color-mix(in srgb, var(--focus) 22%, transparent)}.colourPickerSwatch{border:1px solid color-mix(in srgb, var(--text) 15%, transparent);border-radius:8px;width:38px;height:36px;position:relative;overflow:hidden;box-shadow:inset 0 0 0 1px #ffffff29}.controlForm .colourPickerSwatch input[type=color]{opacity:0;cursor:pointer;border:0;width:100%;height:100%;min-height:0;padding:0;position:absolute;inset:0}.controlForm .colourPickerHex{height:36px;min-height:36px;font-family:var(--font-mono);text-transform:uppercase;box-shadow:none;background:0 0;border:0;padding:7px 9px;font-weight:650}.controlForm .colourPickerHex:focus{box-shadow:none;outline:0}.templateEditor{padding:0;overflow:hidden}.templateChannelGroup{margin-top:28px}.templateChannelHeading{align-items:center;gap:12px;margin-bottom:12px;display:flex}.templateChannelHeading h2{margin:0 0 2px;font-size:1.05rem}.templateChannelHeading p{color:var(--text-muted);margin:0;font-size:.72rem}.templateChannelHeading .templateChannelIcon{border-radius:10px;width:40px;height:40px}.templateChannelList{gap:12px;display:grid}.templateEditorSummary{cursor:pointer;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:15px;min-height:72px;padding:18px 22px;list-style:none;transition:color .14s,background-color .14s;display:grid}.templateEditorSummary::-webkit-details-marker{display:none}.templateEditorSummary:hover,.templateEditorSummary:focus-visible{color:var(--primary);background:var(--surface-inset)}.templateEditorSummary h3{letter-spacing:-.018em;margin:0;font-size:1rem}.templateChannelIcon{border:1px solid color-mix(in srgb, var(--primary) 20%, var(--border));width:44px;height:44px;color:var(--primary);background:var(--primary-soft);border-radius:11px;place-items:center;display:grid}.templateChannelIcon.sms{color:var(--success);border-color:color-mix(in srgb, var(--success) 22%, var(--border));background:var(--success-soft)}.templateChannelIcon.letter{color:var(--text-muted);border-color:var(--border);background:var(--surface-inset)}.templateEditorChevron{color:var(--text-muted);font-size:1.45rem;line-height:1;transition:transform .16s}.templateEditor[open] .templateEditorChevron{transform:rotate(180deg)}.templateEditorContent{border-top:1px solid var(--border);gap:18px;padding:20px 24px 24px;display:grid}.templateHeading{justify-content:space-between;align-items:center;gap:18px;display:flex}.templateHeading p{color:var(--text-muted);margin:0}.templateVariables{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));border-radius:var(--radius-md);background:color-mix(in srgb, var(--primary-soft) 42%, var(--surface));gap:12px;padding:14px;display:grid}.templateVariablesHeading{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:5px 16px;display:flex}.templateVariablesHeading strong{font-size:.78rem}.templateVariablesHeading span{color:var(--text-muted);font-size:.7rem}.templateVariableGrid{grid-template-columns:repeat(auto-fit,minmax(195px,1fr));gap:8px;display:grid}.templateVariableButton{border:1px solid color-mix(in srgb, var(--primary) 32%, var(--border));min-width:0;min-height:58px;color:var(--primary);background:var(--primary-soft);cursor:pointer;text-align:left;border-radius:9px;justify-content:space-between;align-items:center;gap:10px;padding:9px 11px;transition:border-color .14s,background-color .14s,transform .14s;display:flex}.templateVariableButton:hover{border-color:var(--primary);background:color-mix(in srgb, var(--primary-soft) 76%, var(--surface));transform:translateY(-1px)}.templateVariableButton:focus-visible{outline:2px solid var(--focus);outline-offset:2px}.templateVariableButton>span{gap:3px;min-width:0;display:grid}.templateVariableButton small{color:var(--text-muted);flex-wrap:wrap;align-items:center;gap:5px;font-size:.64rem;font-weight:650;display:flex}.templateVariableButton small em{color:var(--primary);background:color-mix(in srgb, var(--primary) 12%, transparent);letter-spacing:.025em;text-transform:uppercase;border-radius:999px;padding:1px 4px;font-size:.54rem;font-style:normal;font-weight:760}.templateVariableButton code{overflow-wrap:anywhere;color:var(--primary);font-family:var(--font-mono);font-size:.72rem;font-weight:760}.templateVariableButton svg{flex:none}.templateVariableButton.copied{color:var(--primary-contrast);border-color:var(--primary);background:var(--primary)}.templateVariableButton.copied small,.templateVariableButton.copied code{color:var(--primary-contrast)}.templateVariableButton.copied small em{color:var(--primary-contrast);background:color-mix(in srgb, var(--primary-contrast) 16%, transparent)}.templateFormActions{z-index:4;border:1px solid var(--border);border-radius:var(--radius-md);background:color-mix(in srgb, var(--surface) 94%, transparent);box-shadow:var(--shadow-md);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);flex-wrap:wrap;align-items:center;gap:10px;margin-top:4px;padding:12px;display:flex;position:sticky;bottom:12px}.templateFormActions>span{color:var(--text-muted);margin-left:auto;font-size:.72rem}@media (max-width:600px){.templateFormActions{bottom:8px}.templateFormActions .button{flex:140px}.templateFormActions>span{width:100%;margin-left:0}}.templatePreview{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface-inset);padding:18px}.templatePreviewHeading{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:6px 14px;margin-bottom:12px;display:flex}.templatePreviewHeading h3{margin:0}.templatePreviewHeading span{color:var(--primary);font-size:.68rem;font-weight:700}.templatePreview pre{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;margin-bottom:0;line-height:1.55}.liveLetterTemplateBody{white-space:pre-line}.letterTemplateFields{gap:16px;display:grid}.letterTemplateFields fieldset{gap:14px;display:grid}.letterTemplatePreview{gap:12px;display:grid}.letterPreviewHeading{justify-content:space-between;align-items:center;gap:16px;display:flex}.letterPreviewHeading h3{margin:0}.letterPreviewHeading span{color:var(--text-muted);font-size:.72rem}.letterPreviewPage{aspect-ratio:1/1.414;border:1px solid var(--border-strong);color:#101820;background:#fff;border-radius:3px;flex-direction:column;gap:clamp(15px,2.5vw,26px);width:min(100%,760px);margin-inline:auto;padding:clamp(24px,5vw,54px);display:flex;box-shadow:0 14px 34px #0f1e251f}.letterPreviewBrand{justify-content:flex-end;align-items:center;min-height:54px;display:flex}.letterPreviewBrand img{object-fit:contain;max-width:180px;max-height:62px;display:block}.letterPreviewBrand>strong{color:var(--letter-brand);font-size:1.15rem}.letterPreviewCustomer{grid-template-columns:1fr minmax(160px,.55fr);align-items:end;gap:28px;display:grid}.letterPreviewCustomer address{font-size:.72rem;font-style:normal;line-height:1.45}.letterPreviewCustomer aside{text-align:center;background:#fff7f5;border:2px solid #d7190f;border-radius:13px;gap:7px;padding:15px;display:grid}.letterPreviewCustomer aside span{color:#d7190f;text-transform:uppercase;font-size:.67rem;font-weight:750}.letterPreviewCustomer aside strong{color:#d7190f;letter-spacing:-.05em;font-size:clamp(1.5rem,4vw,2.45rem)}.letterPreviewReferences{border-bottom:1px solid #dfe4e6;justify-content:space-between;gap:18px;padding-bottom:13px;font-size:.65rem;display:flex}.letterPreviewReferences>div{gap:5px;display:grid}.letterPreviewMessage h4,.letterPreviewSignIn h4{margin:0 0 9px;font-size:.88rem}.letterPreviewMessage p{white-space:pre-line;margin:0;font-size:.67rem;line-height:1.55}.letterPreviewMessage .letterJourneyIntro{color:#526068;margin-bottom:18px}.letterJourneySteps{grid-template-columns:repeat(6,minmax(0,1fr));width:100%;margin:0 auto 26px;padding:0;list-style:none;display:grid}.letterJourneySteps li{text-align:center;align-content:start;justify-items:center;gap:6px;min-width:0;display:grid;position:relative}.letterJourneySteps li:not(:last-child):after{content:"";background:#c7d2d1;width:calc(100% - 26px);height:2px;position:absolute;top:12px;left:calc(50% + 13px)}.letterJourneySteps li>span{z-index:1;border:1px solid var(--letter-brand);width:25px;height:25px;color:var(--letter-brand);background:#fff;border-radius:50%;place-items:center;font-size:.62rem;font-weight:800;display:grid;position:relative}.letterJourneySteps li:first-child>span{color:#fff;background:var(--letter-brand)}.letterJourneySteps li div{gap:2px;display:grid}.letterJourneySteps li strong{font-size:.54rem;line-height:1.2}.letterJourneySteps li small{color:#667278;font-size:.46rem;line-height:1.25}.letterPreviewSignIn{background:#f1f7f5;border-radius:8px;grid-template-columns:1fr 122px;gap:22px;margin-top:auto;padding:20px;display:grid}.letterPreviewSignIn p,.letterPreviewSignIn strong,.letterPreviewSignIn li{font-size:.64rem;line-height:1.45}.letterPreviewSignIn p{margin:0 0 12px}.letterPreviewPortalUrl{color:var(--letter-brand);overflow-wrap:anywhere;margin:-5px 0 12px;font-size:.55rem;display:block}.letterPreviewSignIn ol{margin:7px 0 0;padding-left:17px}.letterPreviewQr{color:var(--letter-brand);text-transform:uppercase;align-content:start;justify-items:center;gap:7px;display:grid}.letterPreviewQr img{width:112px;height:112px}.letterPreviewPage footer{color:#526068;font-size:.62rem;font-weight:700}@media (max-width:700px){.letterPreviewPage{aspect-ratio:auto;padding:24px 20px}.letterPreviewCustomer{grid-template-columns:1fr}.letterPreviewCustomer aside{max-width:220px}.letterPreviewReferences{display:grid}.letterPreviewSignIn{grid-template-columns:1fr}.letterPreviewQr{justify-self:start}}.qrCode{aspect-ratio:1;border-radius:var(--radius-md);background:#fff;width:min(240px,100%);padding:8px}.mfaSetup,.mfaSetup form{gap:15px;display:grid}.bulkImportDialog{width:min(680px,100vw - 32px);max-height:calc(100vh - 48px);color:var(--text);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-xl);box-shadow:var(--shadow-md);margin:auto;padding:0;overflow:auto}.bulkImportDialog::backdrop{background:color-mix(in srgb, var(--bg) 42%, transparent);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.bulkImportDialogHeader{z-index:1;justify-content:space-between;gap:var(--space-4);background:color-mix(in srgb, var(--surface) 94%, transparent);border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);align-items:flex-start;padding:24px 24px 18px;display:flex;position:sticky;top:0}.bulkImportDialogHeader h2{margin:3px 0 0}.bulkImportDialogHeader .iconButton{width:36px;height:36px;color:var(--text-muted);background:var(--surface-inset);border:1px solid var(--border);border-radius:50%;place-items:center;padding:0;font-size:1.45rem;line-height:1;display:grid}.bulkImportForm{gap:22px;padding:22px 24px 24px;display:grid}.bulkImportSteps{gap:8px;display:grid}.bulkImportSteps>section{border-bottom:1px solid var(--border);grid-template-columns:30px minmax(0,1fr);gap:13px;padding:15px 0;display:grid}.bulkImportSteps>section:last-child{border-bottom:0}.bulkImportSteps>section>span{width:28px;height:28px;color:var(--primary);font:700 .78rem var(--font-mono);background:var(--primary-soft);border-radius:50%;place-items:center;display:grid}.bulkImportSteps h3{margin:3px 0 5px;font-size:.94rem}.bulkImportSteps p{color:var(--text-muted);margin:0 0 12px;font-size:.86rem}.templateDownloadActions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.fileDrop{gap:8px;font-weight:650;display:grid}.fileDrop input[type=file]{width:100%;min-height:48px;color:var(--text);background:var(--surface-inset);border:1px dashed var(--border-strong);border-radius:var(--radius-md);padding:10px}.fileDrop input[type=file]::file-selector-button{color:var(--text);font:inherit;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);margin-right:12px;padding:7px 11px;font-weight:650}.fileDrop small{color:var(--text-muted);font-weight:450}.bulkImportForm .formError,.bulkImportForm .successNotice{margin:0}.bulkImportForm .formError ul{margin:10px 0 0;padding-left:20px}.importedReferenceList{flex-wrap:wrap;gap:7px;margin-top:12px;display:flex}.importedReferenceList a{color:var(--primary);font:650 .75rem var(--font-mono);background:var(--primary-soft);border-radius:var(--radius-sm);padding:5px 8px}.dialogActions{justify-content:flex-end;gap:12px;padding-top:2px;display:flex}@media (max-width:1100px){.caseCustomerBanner{grid-template-columns:auto minmax(180px,.7fr) minmax(280px,1.3fr)}.caseCustomerBanner>.button{grid-column:2/-1;justify-self:start}.caseOverviewLayout{grid-template-columns:1fr}.caseOverviewRail{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.casePriorityPanel{grid-template-columns:1fr}.casePriorityPanel .controlForm{grid-template-columns:repeat(2,minmax(0,1fr))}.casePriorityPanel .controlForm .button{align-self:end}.companyProfileWorkspace{grid-template-columns:1fr}.companyProfilePreviewRail{grid-template-columns:minmax(280px,.9fr) minmax(280px,1.1fr);align-items:start;position:static}.profilePreviewNote{grid-column:1/-1}.customerRecordMetrics{grid-template-columns:repeat(3,minmax(150px,1fr))}.customerRecordGrid,.intakeWorkspace{grid-template-columns:1fr}.intakeSummary{grid-row:1;position:static}.intakeSummaryDetails>summary{min-height:64px;color:var(--text);cursor:pointer;justify-content:space-between;align-items:center;gap:16px;padding:13px 16px;list-style:none;display:flex}.intakeSummaryDetails>summary::-webkit-details-marker{display:none}.intakeSummaryDetails>summary>span{gap:2px;display:grid}.intakeSummaryDetails>summary small{color:var(--text-muted);letter-spacing:.05em;text-transform:uppercase;font-size:.68rem}.intakeSummaryDetails>summary strong{font:700 .85rem var(--font-mono)}.intakeSummaryDetails>summary svg{transition:transform .15s}.intakeSummaryDetails[open]>summary svg{transform:rotate(90deg)}.intakeSummaryDetails:not([open])>.intakeSummaryContent{display:none!important}.intakeSummaryDetails[open]>.intakeSummaryContent{border-top:1px solid var(--border)}.dashboardMetrics{grid-template-columns:repeat(3,minmax(150px,1fr))}.dashboardMainGrid,.dashboardLowerGrid{grid-template-columns:1fr}.financialControlGrid,.caseTabMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.caseTabMetrics article:nth-child(2){border-right:0}.caseTabMetrics article:nth-child(-n+2){border-bottom:1px solid var(--border)}.caseDocumentMetrics{grid-template-columns:repeat(3,minmax(0,1fr))}.caseDocumentMetrics article:nth-child(2){border-right:1px solid var(--border);border-bottom:0}.customerQuickAction.settlementAction,.customerQuickAction.repaymentAction,.customerQuickAction.agreementAction{grid-column:span 6}.customerQuickAction.agreementAction.paymentAction{grid-column:span 12}}@media (max-width:760px){.intakeDocumentGrid,.intakeDocumentUploadForm,.intakeDocumentUploadedFile{grid-template-columns:1fr}.intakeDocumentUploadForm .button{width:100%}.savedPaymentMethod{flex-direction:column;align-items:stretch}.savedPaymentMethod .button{width:100%}.savedPaymentActions{flex-direction:column;align-items:stretch}.savedMethodEmptyState{grid-template-columns:1fr;gap:18px}.savedMethodSetupAction{justify-self:stretch;width:100%}.savedMethodSetupAction>.button{min-width:0}.customerSavedPaymentActions{grid-template-columns:1fr}.customerPaymentOption>.controlForm{width:100%;margin-top:8px;position:static}.caseSummaryBar,.caseSummaryBar.combinedCaseSummary{grid-template-columns:repeat(2,minmax(0,1fr))}.caseSummaryBar article{min-height:78px;padding:14px 16px}.combinedCaseSummary article:nth-child(2n){border-right:0}.combinedCaseSummary article:nth-child(-n+6){border-bottom:1px solid var(--border)}.caseCustomerBanner{grid-template-columns:auto minmax(0,1fr);align-items:start;padding:18px}.caseCustomerContacts{grid-column:1/-1;grid-template-columns:1fr}.caseCustomerBanner>.button{grid-column:1/-1;width:100%}.caseFactGrid{grid-template-columns:1fr;padding-inline:18px}.caseFactGrid div,.caseFactGrid div:nth-last-child(-n+3){border-bottom:1px solid var(--border);padding-right:0}.caseFactGrid div:last-child{border-bottom:0}.caseSectionHeader{align-items:flex-start;padding-inline:18px}.caseDebtTotal{justify-items:start}.caseOverviewRail{grid-template-columns:1fr}.caseWorkspaceTabs{margin-inline:-2px}.caseWorkspaceTabs a{min-height:42px;padding-inline:12px}.caseTabIntro{flex-direction:column;align-items:flex-start;gap:14px;padding:19px}.manualPaymentFieldRow.twoColumns,.manualPaymentFieldRow.threeColumns,.paymentAllocationChoice.horizontalChoices{grid-template-columns:1fr}.paymentAllocationChoice.horizontalChoices legend{grid-column:1}.caseTabMetrics,.caseDocumentMetrics{grid-template-columns:1fr 1fr}.caseDocumentMetrics article:nth-child(2){border-right:0;border-bottom:1px solid var(--border)}.caseDocumentMetrics article:last-child{grid-column:1/-1}.caseTabMetrics article{min-height:78px;padding:14px 16px}.caseTabMetrics strong{font-size:1.08rem}.caseSectionHeader>p{display:none}.caseWorkspaceSection>.caseSectionHeader{margin-inline:-24px}.financialControlGrid,.financialHistoryGrid{grid-template-columns:1fr}.caseDocumentRow{grid-template-columns:40px minmax(0,1fr) auto}.caseDocumentRow>.textLink{grid-column:2/-1;justify-self:start}.caseCommunicationRow{grid-template-columns:38px minmax(0,1fr);align-items:start}.caseCommunicationRow>div:last-child{grid-column:2;justify-items:start}.casePaymentRow{grid-template-columns:1fr}.casePaymentActions{justify-content:flex-start}.casePaymentActionMenu>form{z-index:40;position:fixed;top:50%;left:50%;right:auto;transform:translate(-50%,-50%)}.caseInvitationAction,.invitationControlPanel,.caseDownloadPanel{flex-direction:column;align-items:stretch}.caseInvitationAction .button,.caseInvitationButtons,.caseInvitationButtons form,.caseInvitationButtons .button,.caseDownloadPanel .button{width:100%}.caseAuditAssurance{display:none}.casePriorityPanel{gap:20px}.casePriorityPanel .controlForm{grid-template-columns:1fr}.companyProfileHeader{align-items:flex-start}.profileAccessBadge{display:none}.profileSectionNav{margin-inline:-2px}.companyProfilePreviewRail{grid-template-columns:1fr}.profilePreviewNote{grid-column:1}.profileFormSection{padding:22px 18px}.profileSectionHeading{grid-template-columns:38px minmax(0,1fr);gap:11px}.profileSectionIcon{width:38px;height:38px}.profileSaveBar{flex-direction:column;align-items:stretch;padding:12px;bottom:8px}.profileSaveBar .button{width:100%}.companyLegalHeader{grid-template-columns:1fr;gap:22px;padding:22px 18px}.companyLegalForm{padding:22px 18px}.companyLegalActions{flex-direction:column;align-items:stretch}.companyLegalActions .button{width:100%}.companyLegalSummary div{grid-template-columns:90px minmax(0,1fr)}.customerRecordMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.customerRecordDetails{grid-template-columns:1fr}.customerRecordDetails .customerRecordAddress{grid-column:1}.customerActivityTimeline li{grid-template-columns:1fr;gap:5px}.customerActivityTimeline time{white-space:normal}.acquiredPaymentForm{grid-template-columns:1fr}.acquiredPaymentAction{grid-column:1;align-items:stretch}.acquiredPaymentAction .button{width:100%}.intakePageHeader{margin-bottom:18px}.intakeProgress{width:calc(100% + 4px);margin-inline:-2px}.intakeProgress ol{min-width:720px}.intakePanel{padding:20px}.intakeStepHeader{padding-bottom:19px}.intakeStepHeader h2{font-size:1.55rem}.intakeForm .intakeFormSection,.intakeForm>fieldset{padding:17px}.referenceReview dl{grid-template-columns:1fr}.intakeActionBar{align-items:stretch;margin-inline:-8px;padding:9px;bottom:8px}.intakeActionBar,.intakeActionBar>.actions{flex-direction:column-reverse}.intakeActionBar>.actions{width:100%}.intakeActionBar .button{width:100%;min-height:46px}.surveyTemplateGrid,.surveyImportPanel,.surveyImportSteps,.surveyDeliveryForm,.surveyHistoryFilters,.surveyBreakdownGrid{grid-template-columns:1fr}.surveyImportPanel{align-items:stretch}.inlineSurveyForm{flex-direction:column;align-items:stretch}.surveyQuestionGrid{grid-template-columns:90px 1fr}.surveyQuestionGrid .surveyRequired{grid-column:1/-1;padding-bottom:0}.surveyFormActions{flex-direction:column-reverse}.surveyFormActions .button{width:100%;min-height:48px}.surveyExpirySetting{grid-template-columns:1fr;align-items:stretch}.surveyAutomationBuilderHeading{flex-direction:column;align-items:stretch}.surveyAutomationRow{grid-template-columns:28px minmax(0,1fr) 38px}.surveyAutomationRow label:first-of-type,.surveyAutomationRow label:last-of-type{grid-column:2/3}.surveyAutomationRemove{grid-area:1/3}.customerPortalNav{margin-bottom:2.7rem}.customerPortalNav .brandLogo img{width:142px}.customerPortalNav .customerDualBrand{width:min(390px,100% - 60px)}.customerDashboardHeader{margin-bottom:2rem}.customerDashboardHeader h1{font-size:clamp(2.4rem,12vw,3.2rem)}.customerDashboardHeader>div>p:last-child{font-size:.96rem;line-height:1.6}.customerCaseGrid{grid-template-columns:1fr}.customerCaseCard{gap:22px;padding:19px}.customerCaseHeader{grid-template-columns:1fr;align-items:center;gap:10px;margin-bottom:12px;padding:18px;position:relative}.customerCaseBrand .customerDualBrand{width:min(390px,100% - 54px)}.customerCaseHeaderBalance{justify-items:start;padding-right:54px}.customerCaseHeader .customerAccountMenu{position:absolute;top:50%;right:15px;transform:translateY(-50%)}.customerCaseHeader .customerAccountMenu>summary{width:44px;height:44px}.customerCaseHeader .customerAccountPopover{top:calc(100% + 9px)}.metricGrid,.formGrid,.formGrid.three,.checkGrid,.companyRow,.companyMeta,.auditRow,.auditFilters,.caseFilters,.caseRow,.caseRow dl,.reviewSummary,.caseDetailGrid,.proposalDecisionGrid,.caseAuditRow,.financialControlGrid,.financialHistoryGrid,.settingsLinkCards,.settingsSecurityPanel,.settingsDefinitionGrid,.journeyDeadlineCard{grid-template-columns:1fr}.journeyCurrentStep{border-top:1px solid var(--border);border-left:0}.collectionJourneyHeading{grid-template-columns:1fr;align-items:start;gap:9px}.collectionJourneyPanel{padding:16px 12px 18px}.collectionJourneyTimeline{grid-template-columns:repeat(6,minmax(0,1fr));gap:0}.collectionJourneyStep{text-align:center;grid-template-columns:1fr;align-content:start;justify-items:center;gap:7px;min-height:103px;display:grid}.collectionJourneyStep:not(:last-child):after{width:calc(100% - 48px);height:3px;top:22px;left:calc(50% + 24px)}.journeyStepCircle{width:46px;height:46px;box-shadow:0 0 0 3px var(--surface-raised);border-width:2px}.collectionJourneyStep.current .journeyStepCircle{box-shadow:0 0 0 3px var(--danger-soft), 0 5px 12px color-mix(in srgb, var(--danger) 24%, transparent)}.journeyStepCircle span{letter-spacing:.05em;font-size:.45rem}.journeyStepCircle strong{font-size:1rem}.journeyStepCopy{justify-items:center;gap:3px;display:grid}.journeyStepCopy>strong{max-width:58px;min-height:30px;font-size:.53rem;line-height:1.2}.journeyStepInfo{width:23px;height:23px}.journeyStepInfo svg{width:14px;height:14px}.journeyStepInfo [role=tooltip],.collectionJourneyStep:first-child .journeyStepInfo [role=tooltip],.collectionJourneyStep:last-child .journeyStepInfo [role=tooltip]{width:min(240px,100vw - 52px);top:auto;bottom:calc(100% + 8px)}.customerQuickActionsHeading,.customerSupportOptions{grid-template-columns:1fr}.customerQuickActionsHeading{align-items:start;gap:10px}.customerQuickActionGrid{grid-template-columns:1fr}.customerQuickAction.settlementAction,.customerQuickAction.repaymentAction,.customerQuickAction.supportAction,.customerQuickAction.agreementAction,.customerQuickAction.agreementAction.paymentAction{grid-column:1}.customerPaymentSummary{grid-template-columns:1fr}.customerQuickAction.settlementAction,.customerQuickAction.repaymentAction{min-height:178px}.dashboardMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboardHeaderActions,.dashboardHeaderActions form{width:100%}.dashboardHeaderActions select{flex:1;min-width:0}.ageingRow{grid-template-columns:78px minmax(60px,1fr) auto}.ageingRow small{display:none}.inlineForm{margin-left:0}.caseFiltersToolbar{flex-direction:column;align-items:stretch}.caseSearchForm,.caseFilterButton{width:100%}.caseRow .rowActions{grid-column:1}.documentRow{grid-template-columns:1fr auto}.proposalHistoryRow{display:grid}.tableRow,.teamSectionHeading{align-items:flex-start}.teamTableWrap{overflow:visible}.teamUsersTable,.teamUsersTable tbody,.teamUsersTable tr,.teamUsersTable th,.teamUsersTable td{width:100%;min-width:0;display:block}.teamUsersTable thead{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.teamUsersTable tbody{gap:12px;display:grid}.teamUsersTable tbody tr{border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow-sm);border-radius:10px;padding:16px}.teamUsersTable tbody tr:hover{background:var(--surface)}.teamUsersTable tbody th,.teamUsersTable tbody td{border-bottom:1px solid var(--border);min-width:0;padding:11px 0}.teamUsersTable tbody th{padding-top:0}.teamUsersTable tbody td{grid-template-columns:92px minmax(0,1fr);align-items:center;gap:12px;display:grid}.teamUsersTable tbody td:before{content:attr(data-label);color:var(--text-muted);letter-spacing:.06em;text-transform:uppercase;font-size:.66rem;font-weight:720}.teamUsersTable tbody td:last-child{border-bottom:0;padding-bottom:0}.teamRoleForm{flex-wrap:wrap;min-width:0}.teamRoleForm select{flex:1;min-width:0}.teamInvitationStatus{min-width:0}.teamTableActions{flex-wrap:wrap;justify-content:flex-start;min-width:0}}@media (max-width:430px){.caseSummaryBar,.caseSummaryBar.combinedCaseSummary{grid-template-columns:1fr}.caseSummaryBar article,.caseSummaryBar article:nth-child(2){border-right:0;border-bottom:1px solid var(--border)}.caseSummaryBar article:last-child{border-bottom:0}.caseCustomerAvatar{width:48px;height:48px}.caseSectionHeader{flex-direction:column;align-items:flex-start}.customerRecordMetrics{grid-template-columns:1fr}.intakeStepHeader{gap:13px;display:grid}.intakeRequirement{justify-self:start}.intakeSummaryContent{padding:17px}.journeyCountdown{grid-template-columns:repeat(4,minmax(0,1fr));gap:5px}.journeyCountdown>div{border-width:1px;border-radius:9px;gap:4px;padding:11px 2px}.journeyCountdown strong{letter-spacing:-.07em;font-size:clamp(1.2rem,7vw,1.55rem)}.journeyCountdown span{letter-spacing:.035em;font-size:clamp(.43rem,2vw,.52rem)}.customerQuickAction{min-height:92px}.customerCaseCardTop{align-items:flex-start}.customerCaseHeader{grid-template-columns:1fr;gap:10px;padding:18px}.customerCaseBrand>div:last-child{padding-right:54px}.customerCaseBrand .customerDualBrand{grid-template-columns:minmax(88px,110px) minmax(42px,52px) minmax(72px,96px);justify-content:space-between;gap:14px;width:100%;display:grid}.customerCaseBrand .customerDualBrand .brandLogo img{width:100%;max-width:110px}.customerCaseBrand .customerDualBrandAssociation{white-space:normal;justify-self:center;max-width:52px;margin-left:0;font-size:.52rem;line-height:1.2}.customerCaseBrand .customerDualBrandClient{justify-content:center;min-width:0;min-height:36px;padding-left:12px}.customerCaseBrand .customerDualBrandClient img{max-width:84px;max-height:34px}.customerCaseHeaderBalance{justify-items:start}.customerCaseHeader h1{font-size:1.45rem}.dashboardMetrics,.metricGrid{grid-template-columns:1fr}.controlPanel,.dashboardPanel{padding:18px}.caseSearchForm{flex-direction:column;align-items:stretch}.caseSearchForm label,.caseSearchForm .button{width:100%}.caseSearchForm .caseSortLabel{flex:1;max-width:none}.caseFilterDrawerActions{grid-template-columns:1fr}.surveyAutomationRow{grid-template-columns:24px minmax(0,1fr) 36px;gap:8px;padding:12px 10px}.bulkImportDialogHeader,.bulkImportForm{padding-left:18px;padding-right:18px}.dialogActions .button{flex:1}}.accountSecurityPanel{max-width:820px}.accountSecurityHeading{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding-bottom:20px;display:flex}.accountSecurityHeading>span{width:42px;height:42px;color:var(--primary);background:var(--primary-soft);border-radius:12px;place-items:center;display:grid}.accountSecurityHeading h2{margin:0 0 3px}.accountSecurityHeading p{color:var(--text-muted);margin:0}.accountSecurityForm{max-width:720px;margin-top:22px}.accountSecurityNotice{border:1px solid var(--border);color:var(--text-muted);background:var(--surface-inset);border-radius:10px;margin:4px 0 0;padding:12px 14px;font-size:.82rem;line-height:1.5}